1% Club Hiring For Permanent Remote Customer Success Associate – 1% Club is accepting applications for the role of Customer Success Associate. Applicants who have graduated are welcome to apply for this role. Below are the qualifications, eligibility requirements, and all of the information.
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About 1% Club
The 1% Club is helping people achieve Financial Independence with a community of over 30,000+ lifetime members. It is co-founded by Sharan Hegde (aka Finance with Sharan) and Raghav Gupta (co-founder and CEO at Futurense Technology). The 1% Club aims to transform the education space for money management and personal finance. The larger goal being to ensure that The 1% Club members reach the top 1% of India and achieve Financial Independence.
1% Club Hiring For Permanent Remote Customer Success Associate Details
Job Role: Customer Success Associate
Company Website: onepercentclub.io
Qualification: Graduate
Experience: Freshers/Experienced
Batch: Any
Salary: Upto 5 Lakh
Location: Work From Home
Last Date: ASAP
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Roles & Responsibilities
Below are the Roles & Responsibilities –
- Customer Engagement: Actively communicate with clients to learn about their requirements and promptly address any questions they may have.
- Query Resolution: Using a variety of contact methods (email, chat, phone), skillfully handle client questions, worries, and difficulties to guarantee a satisfactory outcome.
- Product Knowledge: Gain in-depth knowledge of our goods and services so that you can advise and advise clients with accuracy.
- Customer advocacy is standing up for customers within the organization, making sure that their opinions are taken into consideration and help to improve the company’s offerings.
- Onboarding and Training: To improve customers’ overall experience, help with the onboarding procedures and offer training on product features.
- Input Collection: Collaborate with internal teams to collect and record consumer input in order to promote continuous development.
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Required Skills & Qualifications
Below are the Required Skills & Qualifications –
- A track record of success in a customer-facing position, ideally in customer service.
- Excellent communication abilities, both written and vocal.
- Strong ability to solve problems and think critically.
- Empathetic approach and passion for delivering exceptional customer experiences.
- The capacity to adjust to a dynamic and rapidly changing work setting.
- Basic understanding of [industry/sector] is a plus.
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How To Apply For 1% Club Hiring For Permanent Remote Customer Success Associate
The link below will allow all interested and qualified applicants to apply online as soon as possible.
All The Best 👍