OYO Hiring Work From Home Chat Support Executive – OYO is accepting applications for the role of Chat Support Executive. Applicants who have graduated are welcome to apply for this role. Below are the qualifications, eligibility requirements, and all of the information.
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About OYO
OYO Hotels & Homes is a global hospitality platform that partners with hotels and homes to standardize them, offering affordable and trusted accommodations to guests. It’s known for providing technology solutions to its partner properties, aiming to increase revenue and ease operations. OYO also focuses on making travel more accessible and enjoyable for its customers.
OYO Hiring Work From Home Chat Support Executive Details
Job Role: Chat Support Executive
Company Website: https://www.oyorooms.com/
Qualification: Graduate
Experience: Freshers/Experienced
Batch: Any
Salary: As per company standards
Location: WFH
Last Date: ASAP
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Roles & Responsibilities
Below are the Roles & Responsibilities –
- Respond to consumer questions via live chat in a timely and courteous manner.
- Use the appropriate techniques and resources to present accurate, reliable, and comprehensive information.
- To ensure client happiness, determine and evaluate their demands.
- Clarify the customer’s complaint and identify the root reason to address problems with the product or service.
- Send unanswered questions to the relevant internal teams and, if necessary, follow up.
- File paperwork, handle customer accounts, and keep track of customer interactions.
- Keep abreast of system updates and product knowledge.
- Reach or surpass performance goals on a daily, weekly, and monthly basis.
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Required Skills & Qualifications
Below are the Required Skills & Qualifications –
- A bachelor’s degree is advantageous; a high school diploma or its equivalent is required.
- Demonstrated expertise in customer service, ideally in chat support.
- Outstanding written communication abilities and typing speed.
- Excellent problem-solving skills and meticulousness.
- The capacity to manage several talks at once and perform well under duress.
- Knowledge of live chat tools and CRM platforms.
- The ability to work at different shifts
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How To Apply For OYO Hiring Work From Home Chat Support Executive
The link below will allow all interested and qualified applicants to apply online as soon as possible.
All The Best 👍