Off Campus Drive for BT Group 2024: In 2024, BT Group, a prominent organisation, will hold an Off Campus Drive to provide freshmen with the chance to work as BT Group Trainee Business Service Support Advisors for the Gurugram Office. A bachelor’s degree holder in any field is eligible to apply for the BT Group off-campus drive in 2024. Candidates who meet the requirements can review further information below.
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About BT Group
One of the top providers of communications services worldwide is BT Group. The products we offer at BT Group are essential to contemporary living. We connect for good, and that’s as simple as it is ambitious. When people connect, the possibilities are endless. Furthermore, connections are becoming progressively more crucial to daily life as technology continues to transform our world.
BT Group Hiring Support Advisor Trainee Details
Job Role: Trainee
Company Website: www.bt.com
Qualification: Bachelors/ Master’s Degree
Experience:Â Freshers/Experience
Batch:Â 2024 and before
Salary: up to ₹4 LPA*
Job Location:Â Gurugram
Last Date:Â ASAP
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Roles & Responsibilities
- Under strict supervision and in accordance with policies, helps develop value-based partnerships with clients in order to maximise customer service and make use of the BT Group’s resource pool.
- Collects client data, carries out fundamental analysis, and comprehends client requirements in order to offer customer service insight for the effective handling of client concerns.
- Carries out and delivers everyday tasks that are explicitly covered by current procedures in order to meet goals and realise the customer service team’s vision.
- Demonstrates professionalism and efficacy in managing relationships with customers, displaying perseverance and wise judgement under duress.
- Takes part in the ongoing efforts to enhance the customer service team’s procedures through continuous improvement.
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Required Skills
- Information management and complaint handling.
- Communication Needs Assessment.
- Constant Enhancement.
- Resolving Issues Solving Issues.
- Time management and billing.
- Relationship Management with Customers.
- Management of Escalation.
- Technical Assistance Decision-Making Mentality Development.
- Management of Stakeholders.
- Leadership That Is Inclusive.
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how to apply for BT Group Hiring Support Advisor Trainee
The following link will allow all interested and qualified people to apply online for this post.