Amazon is hiring new candidates for an international process role in customer service. Below are the specifics of the job criteria along with further details.
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About Amazon
To become the most customer-focused corporation on Earth, Amazon.com aims to provide users with access to almost anything they might possibly desire to buy online. Giving customers more of what they want—low pricing, a wide range, and convenience—allows Amazon.com to develop into a top-tier e-commerce platform that keeps growing. Amazon’s innovative culture has been a driving force behind its growth from a website to an e-commerce partner to a development platform. The best technological brains in the world visit Amazon.com to conduct research and develop technologies that enhance the quality of life for buyers and merchants worldwide.
Amazon Hiring Customer Service International Process Details
Job Role: Customer Service – International Process
Company Website: www.amazon.in
Qualification:Â 12th Std/Graduate/PG
Batch:Â 2024,2023,2022,2021,2020
Experience:Â Freshers
Salary: 2.25 – 4.25 LPA*
Job Location:Â Hyderabad, India
Last Date:Â ASAP
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Roles & Responsibilities
- Your goal as an Amazon Customer Service Associate is to prevent problems, respond to inquiries, and satisfy customers.
- As our clients’ initial point of contact, you will respond to their inquiries via phone, chat, or email. This includes helping them with order and product inquiries as well as payment issues and website navigation.
- Utilising an array of resources, our customer service representatives navigate, investigate, and evaluate solutions while proficiently interacting with clients.
- Working varying hours is necessary for this position in order to accommodate consumers’ needs.
- Work shifts will include night, day, and late shifts, and a minimum of 40 hours per week, such as 4×10 hours or 5×8 hours. We arrange using a range of alternative shift patterns between 6 am and 11 pm on Sunday and Monday in order to meet consumer demand. It can be necessary for you to work on public holidays.
When your start date approaches, further details regarding your precise timetable will become available.
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Required Skills & qualifications
- A minimum of 10 + 2 is required to qualify. Any PG or graduate is qualified to apply.
- The candidate ought not to be enrolled in any regular courses.
- Mandate is excellent communication in English.
- Must be at ease working nights and having flexible schedules with weekly off.
- Freshmen who have finished their coursework and exams are also eligible to apply.
- Possess the ability to labour in India.
- Strong communication abilities in English (both written and oral fluency).
- Familiarity with a computer.
- The willingness to work different shifts between 6 a.m. and 11 p.m., Monday through Sunday.
- Ability and willingness to work alternating shifts, including weekends, late nights, early mornings, and overtime when needed.
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how to apply for Amazon Hiring Customer Service International Process
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