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Genpact Hiring Process Associate Customer Service: Are you trying to find Genpact Recruitment 2024? If so, you may find all the information you need about the Genpact Recruitment Drive in this post. Candidates that have a strong desire to work for Genpact are encouraged to apply for the Fresher 2024 Genpact Off Campus Drive for the role of Process Associate – Customer Service. The hiring process, package specifics, eligibility requirements, and driving registration procedures have all been covered in this article.

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About Genpact

Legally based in Bermuda, Genpact is a professional services company with its main office in New York City. Presently, the organisation has over 100,000 employees and serves customers in more than 30 nations globally. In 2021, Genpact, which is listed on the NYSE, brought in US$3.71 billion in sales.

Genpact Hiring Process Associate Customer Service Details

Job Role: Process Associate – Customer Service

Company Website: www.genpact.com

Qualification: Graduate

Experience: Freshers/Experienced

Batch: Recent Batches

Salary: As per company standards

Location: Gurugram

Last Date: ASAP

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Roles & Responsibilities

Below are the Roles & Responsibilities –

  • Answer questions and address concerns raised by consumers.
  • Offer assistance with data gathering so that the end user may recover their account.
  • Continue to have a thorough awareness of client procedures and guidelines.
  • Provide exceptional customer care to our clients by reproducing customer complaints and elevating product bugs.
  • It should be your responsibility to demonstrate your ability to think critically and analyze information.
  • Accountable for demonstrating a strong work ethic and the capacity to function successfully both on their own and in a bigger team environment.

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Required Skills & Qualifications

Below are the Required Skills & Qualifications –

  • Prior experience working in chat, email, or phone customer support
  • Proficiency in probing and analyzing/understanding techniques.
  • Analytical abilities with a focus on the client; Outstanding written English ability and a neutral English accent.
  • The ability to work a flexible schedule, including weekends.

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How To Apply For Genpact Hiring Process Associate Customer Service

The link below will allow all interested and qualified applicants to apply online as soon as possible.

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