Oxygent Consulting Hiring Work From Home Customer Service Executive – Oxygent Consulting is accepting applications for the role of Customer Service Executive. Applicants who have graduated are welcome to apply for this role. Below are the qualifications, eligibility requirements, and all of the information.
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Oxygent Consulting Hiring Work From Home Customer Service Executive Details
Job Role: Customer Service Executive
Company Website: www.oxygent.in
Qualification: 12th Pass
Experience: Freshers/Experienced
Batch: Any
Salary: 3-5 Lacs P.A.
Location: Work From Home
Last Date: ASAP
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Roles & Responsibilities
Below are the Roles & Responsibilities –
- Customer Query Management: Promptly manage incoming customer queries via various support channels (email, chat, phone, WhatsApp, social handles) to ensure user satisfaction.
- Product Expertise: Build a deep understanding of our product to provide accurate and effective solutions to user pain points.
- Cross-Functional Collaboration: Work closely with various departments to channel customer feedback to the appropriate teams for continuous improvement.
- Response Time: Ensure quick response times to customer inquiries, maintaining a stellar customer experience.
- User Journey Review: Proactively review the user journey to identify and address areas for improvement.
- Consultative Support: Take a consultative approach to help customers overcome issues and achieve their goals, providing them with a top-tier experience.
- Automation and Efficiency: Develop your toolkit and leverage automation to streamline processes and make your job easier.
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Required Skills & Qualifications
Below are the Required Skills & Qualifications –
- 12th Pass can apply.
- Exceptional written English, 30 WPM typing speed
- Previous customer support experience is a plus
- Experience in Banking is a plus
- 0–2 Years of Experience.
- Problem-solving skills
- Good computer literacy is necessary, especially with Microsoft Office.
- Capable of working through the night.
- Good Communication Skills Required.
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How To Apply For Oxygent Consulting Hiring Work From Home Customer Service Executive
The link below will allow all interested and qualified applicants to apply online as soon as possible.
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