inFeedo Hiring Freshers For Customer Support Associate | Apply Now

inFeedo Hiring Freshers For Customer Support Associate: Fresh graduates are being hired by inFeedo Recruitment as Support Associates. A recruiting drive is being held off-campus by inFeedo. The information, eligibility, and job description for inFeedo are shown below.

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About inFeedo

Our goal was to give voice and value to 100 million workers by the end of 2016. As we welcome Tiger Global and Jungle Ventures as investors, we’ve emerged as Asia’s top employee experience platform, assisting in staff engagement, attrition prediction, and providing people-loved conversational AI answers to common questions ❤️

Our supporters include the creators of Zeta Lenskart, Gainsight, Freshworks, Bling Capital, and innov8. Our AI bot Amber serves as a Chief Listening Officer, assisting people-first leaders in real-time discovery of hidden holes in their management, culture, and well-being. Our clientele spans 60 countries and includes startups like Unacademy, Paytm, and OYO in addition to MNCs like Samsung, Xiaomi, Lenovo, and conglomerates like TATA, Godrej, and Bharti.

inFeedo Hiring Freshers For Customer Support Associate Details

Job Role: Customer Support Associate

Company Website: www.infeedo.ai

Qualification: Graduate

Experience: Freshers/Experienced

Batch: Recent Batches

Salary: As per company standards

Location: Bangalore, Gurgaon

Last Date: ASAP

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Roles & Responsibilities

Below are the Roles & Responsibilities –

• Customer support: Serve as the initial point of contact for questions from customers and make sure they have a great experience by communicating clearly and promptly.
• Technical solutioning: Assist clients with the integration of our goods and services into their current infrastructure and systems by offering technical advice and assistance.
• Troubleshooting: To guarantee client retention and satisfaction, troubleshoot technological problems and promptly resolve them.
• Cross-functional Collaboration: To guarantee seamless knowledge transfer and alignment of technological solutions with customer demands, collaborate closely with the engineering team.
• Technical Documentations: Create and update knowledge base articles, product manuals, and frequently asked questions.

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Required Skills & Qualifications

Below are the Required Skills & Qualifications –

• A bachelor’s degree in engineering, computer science, or a similar discipline.
• 0–2 years in a technical capacity, preferably in solution engineering or interacting with customers.
• Shown ability to solve complicated technological problems.
• Outstanding writing and vocal communication abilities for both non-technical and technical audiences.
• The capacity to multitask and operate in a fast-paced work setting.
• A cheerful, customer-focused mindset coupled with a strong desire to assist others.
• Strong attention to detail and organizing abilities.
• Readiness to pick up new skills and adjust to new procedures and technology.
• Capacity to cooperate with coworkers and function successfully in a team-oriented setting.

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How To Apply For inFeedo Hiring Freshers For Customer Support Associate

The link below will allow all interested and qualified applicants to apply online as soon as possible.

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