Accenture Recruitment For Customer Service New Associate | Apply Now

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Accenture Recruitment For Customer Service New Associate: Any recent graduates are being hired by Accenture Recruitment as Banking Operations Associates. Accenture is holding a hiring campaign off campus. The Accenture Job Description, Eligibility, and Specifications are shown below.

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About Accenture

Leading worldwide provider of professional services, Accenture offers a wide range of products and services in the areas of operations, digital, strategy, consulting, and technology. With the support of the largest delivery network globally, Accenture combines unparalleled experience and specialised skills spanning over 40 industries and all business functions to assist clients in enhancing their performance and generating long-term value for their stakeholders. Accenture, which has over 450,000 employees servicing customers in more than 120 countries, promotes innovation to enhance how people live and work in the world.

Accenture Recruitment For Customer Service New Associate Details

Job Role: Customer Service New Associate

Company Website: www.accenture.com

Qualification: Graduate

Experience: 0 to 1 years

Batch: Recent Batches

Salary: As per company standards

Location: Bengaluru

Last Date: ASAP

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Roles & Responsibilities

Below are the Roles & Responsibilities –

  • Using the company’s internal CRM/mainframe systems, customer purchase orders, and process expertise and training, offer the customer with a resolution based on Completely and effectively collect customer data, attend to and satisfy customer needs, educate the customer when necessary to avoid future interactions, and record interactions on internal systems.
  • The ideal candidate will be well-versed in grammar, able to understand and probe effectively, and willing to take initiative to assist customers.
  • The capacity to bring value to conversations and offer solutions to customers; the ability to condense the discussion and offer a resolution.
  • Get correct information from the company’s internal systems and provide it to customer service management so they may use it in a variety of regular and ad hoc reports.

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Required Skills & Qualifications

Below are the Required Skills & Qualifications –

  • Candidates must possess outstanding verbal and writing communication abilities free from the influence of their native tongue.
  • For this project, strong comprehension abilities are essential. A prior voice experience is mandatory. The ability to understand US client needs through phone contact, convert the need into a process inquiry, and deliver the appropriate resolution in a clear and simple manner.
  • The willingness to work mostly US shifts in a 24/7 workplace. The ideal candidate will have domain knowledge of US customer service, preferably in the telecom industry.
  • They will be able to multitask and work with multiple tools to provide the best resolution; they will be confident, probing for answers, and empathetic toward customers.
  • Must have a good conversational style and be customer-centric.

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How To Apply For Accenture Recruitment For Customer Service New Associate

The link below will allow all interested and qualified applicants to apply online as soon as possible.

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