Cision Work From Home Hiring For Support Associate: Freshmen are being hired by Cision Work From Home as Support Associates. Cision is doing a recruiting drive off campus. The position is open to applications from freshmen. The Cision Job Description, Eligibility, and Specifications are shown below.
Join Below To Get Instant Jobs Update and Alerts
About Cision
Cision Ltd. is a software and services supplier for earned media and public relations. With its main office located in Chicago, Illinois, the corporation was founded in the Cayman Islands. The corporation has a network of businesses that includes PRNewswire, PRWeb, Bulletin Intelligence, L’Argus de la presse, Help a Reporter Out (HARO), CEDROM-SNI, Prime Research, and Canada Newswire in addition to providing services under the Cision brand.
Cision Work From Home Hiring For Support Associate Details
Job Role: Support Associate
Company Website: www.cision.com
Qualification: Graduate
Experience: Freshers/Experienced
Batch: Recent Batches
Salary: As per company standards
Location: Work From Home
Last Date: ASAP
Also Apply:
Fortinet Recruitment For Software QA Engineer
Roles & Responsibilities
Below are the Roles & Responsibilities –
- In order to improve the customer experience, immediately responds to inquiries for customer assistance made by phone, ticket, or online.
- Carefully and patiently hears the questions from clients, handles the resolution, or puts them in touch with the right teams to take care of their needs.
- Acquires rapid proficiency in utilizing the support tools and systems to log in and address client inquiries.
- Maintains accurate logs of all contacts with customers, changes account information, and may access this data to provide management reports.
- Addresses issues with the platform or services by providing clarification on the customer’s complaint, identifying the underlying cause of the issue, choosing the appropriate solution, outlining it, and expediting any necessary corrections or adjustments.
- Collaborates with customer experience management to uphold industry standards for effective customer communications.
- Respond to consumer inquiries on new offerings.
- Works together to guarantee service quality with Customer Success Managers, Onboarding & Implementation Consultants, and other customer-facing staff.
- Increases client happiness and decreases customer turnover, both of which boost bottom line revenues.
- Cross-functional cooperation with partners and stakeholders both inside and outside the company, such as the finance, sales, and other CX departments.
- Carries out additional tasks as needed.
Also Apply:
Telekonnectors Hiring For Service Engineer
Required Skills & Qualifications
Below are the Required Skills & Qualifications –
- Extremely client-focused; demonstrates a genuine love for the customer service and customer experience sectors
- Tenacious, independent, full of energy, and possessing a “ownershi.p” mindset.
- Adaptable and capable of thriving in a setting that is always changing and accelerating.
- A track record of success in customer-facing roles.
- Capacity to work with internal partners and coordinate important client deliverables to provide an exceptional customer experience.
- Proficient in verbal and listening communication to comprehend the demands of customers and to provide succinct, clear responses in both written and spoken forms.
- Dedicated, with an optimistic outlook and a can-do mentality; excellent work ethic.
- Negotiation and persuasion abilities.
- Knowledge with JIRA software is preferred.
- Exceptional written and spoken English language abilities. Speaking many languages is beneficial.
Also Apply:
Google Application Engineering Internship 2025
How To Apply For Cision Work From Home Hiring For Support Associate
The link below will allow all interested and qualified applicants to apply online as soon as possible.
All The Best 👍