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Infosys Hiring Technology Support Executive –

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About

An international information technology organisation based in India, Infosys Limited offers outsourcing, information technology, and business consulting services. Bangalore serves as the company’s headquarters; Pune is where it was formed. According to 2020 revenue data, Infosys is the second-largest Indian IT company, behind Tata Consultancy Services.

Infosys became the fourth Indian business to cross the $100 billion market value barrier on August 24, 2021. It is among the leading Big Tech businesses in India.

Infosys Hiring Technology Support Executive Details

Job Role: Technology Support Executive

Company Website: www.infosys.com

Qualification: BE, BTech, ME, MTech, MCA, MSc (Integrated 5 years), MSc (Mathematics)

Experience: Freshers

Batch: Recent Batches

Salary: As per company standards

Location: Bangalore

Last Date: ASAP

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Roles & Responsibilities

Below are the Roles & Responsibilities –

Technical and customer assistance. Calls that come in and First Contact Resolution, or FCR.

• Email and voice support (for US clients).
• Excellent handling and customer service abilities.
• Proficient communication abilities both in writing and speaking. (Proficiency in Grammar and Language).
• The capacity to function both alone and together.
• Microsoft Office Suite proficiency.
• Comfort level with the ServiceNow Ticketing interface.
• Familiarity with standard technical troubleshooting instruments and methods.
• ITIL Framework Knowledge Is Needed

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Required Skills & Qualifications

Below are the Required Skills & Qualifications –

• Effective Communication Skills
• Good problem-solving skills
• Any Graduate
• 0-1 Years Experience

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How To Apply For Infosys Hiring Technology Support Executive 

The link below will allow all interested and qualified applicants to apply online as soon as possible.

All The Best 👍