Thermo Fisher Scientific Hiring For Customer Service Role: The renowned corporation Thermo Fisher Scientific is planning an Off Campus Drive in 2024, providing chances for recent graduates to work as Thermo Fisher Scientific Customer Service Representatives for the Bangalore Office. A bachelor’s degree holder in any field is eligible to apply for the Thermo Fisher Scientific off-campus drive in 2024. Candidates who meet the requirements can review further information below.
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About Thermo Fisher Scientific
An American provider of analytical tools, life sciences solutions, specialised diagnostics, laboratory supplies, pharmaceuticals, and biotechnology services is Thermo Fisher Scientific Inc. Thermo Fisher, a Waltham, Massachusetts-based company, was created in 2006 by the union of Thermo Electron and Fisher Scientific. Other reagent, consumable, instrumentation, and service companies such as Life Technologies Corporation (2013), Alfa Aesar (2015), Affymetrix (2016), FEI Company (2016), BD Advanced Bioprocessing (2018), and PPD (2021) have been bought by Thermo Fisher Scientific.
Thermo Fisher Scientific Hiring For Customer Service Role Details
Job Role: Customer Service
Company Website: www.thermofisher.com
Qualification: Graduate
Experience: Freshers/Experienced
Batch: Recent Batches
Salary: up to ₹5 LPA*
Location: Bangalore
Last Date: ASAP
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Roles & Responsibilities
Below are the Roles & Responsibilities –
- Addressing client email inquiries in a timely and effective manner.
- Resolving client grievances and guaranteeing client pleasure.
- Processing requests, orders, forms, and applications in a timely and accurate manner.
- Maintaining documentation of consumer communications, purchases, remarks, and grievances.
- Coordinating and interacting with internal departments to guarantee that the needs of customers are satisfied.
- Determining and evaluating the needs of clients in order to provide practical answers.
- Supplying customers with product details and suggestions.
- Guarantees the fulfillment of SLAs and performance metrics.
- Make sure all established internal and external processes are followed.
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Required Skills & Qualifications
Below are the Required Skills & Qualifications –
- A history of providing faultless client service.
- Outstanding interpersonal and written communication abilities.
- Outstanding problem-solving abilities and a focus on the needs of the client.
- Capacity to prioritize and multitask in a hectic setting Expertise in utilizing customer support software and resources.
- A bachelor’s degree in the arts, sciences, commerce, or business administration is preferred.
- 0–1 year of expertise.
- Adaptable enough to work the night shift.
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How To Apply For Thermo Fisher Scientific Hiring For Customer Service Role
The link below will allow all interested and qualified applicants to apply online as soon as possible.
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