Unisys Hiring For Desk Associate | Apply Now

Unisys Hiring For Desk Associate: Unisys a prominent firm, is planning to launch an Off Campus Drive in 2024, offering possibilities for freshers to join as Unisys Service Desk Associate for Bangalore Office. Applications for the Unisys off-campus drive 2024 are open to students with bachelor’s degrees in a variety of fields. Candidates who meet the requirements can review further information below.

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About Unisys

Global information technology leader Unisys provides high-performance, security-focused solutions to the world’s most technologically sophisticated governments and enterprises. Unisys provides unique software operating systems for high-intensity business computing, industry applications and services, digital transformation and workplace services, and security software and services. For its clients in the government, financial services, and commercial sectors, Unisys creates safer, better results.

Unisys Hiring For Desk Associate Details

Job Role: Desk Associate

Company Website: www.unisys.com

Qualification: Graduate

Experience: Freshers/Experienced

Batch: Recent Batches

Salary: up to ₹10 LPA*

Location: Bangalore

Last Date: ASAP

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Roles & Responsibilities

Below are the Roles & Responsibilities –

• Initial point of contact for any concerns or requests raised by end users
• Usually offers both internal and external clients technical support.
• In charge of offering clients and/or staff the first line of telephone technical support for hardware, operating systems, subsystems, and/or applications
• Employs fundamental diagnostic methods to find issues, look into their causes, and suggest fixes for common malfunctions.
• Assumes full responsibility for end user issues until they are resolved and followed up on, as required by process specifications.
• Escalates complicated issues to Field Engineering or Remote Support Engineering personnel.
• Keeps response times and call quality within the set SLAs. keeps track of calls and makes sure the system is updated with all cases.
• Provide excellent and insightful customer assistance to a number of clients.

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Required Skills & Qualifications

Below are the Required Skills & Qualifications –

• Having English as the primary language and having at least a PUC or above.
• One to four years of IT service desk (Tech Support Voice Process) experience.
• Outstanding writing and verbal communication skills.
• Strong familiarity with networking, hardware, operating systems, and Microsoft applications.
• strong familiarity with the Microsoft Office Suite, including Word, Excel, and Outlook.
• Coordination and multitasking abilities.
• Outstanding decision-making abilities to accurately assess circumstances and promptly offer workable answers.
• Ability and willingness to work on 24-hour shifts.

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How To Apply For Unisys Hiring For Desk Associate

The link below will allow all interested and qualified applicants to apply online as soon as possible.

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