ShareChat Work From Home Support Internship – ShareChat is accepting applications for the role of Support Internship. Applicants who are Under graduation are welcome to apply for this role. Below are the qualifications, eligibility requirements, and all of the information.
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About ShareChat
Mohalla Tech, a Bangalore-based company, is the owner of the Indian social networking service platform ShareChat. Ankush Sachdeva, Bhanu Pratap Singh, and Farid Ahsan formed it; on January 8, 2015, it was incorporated. More than 350 million Indian language users utilise the ShareChat app each month. The corporation is currently valued at $5 billion.
ShareChat Work From Home Support Internship Details
Job Role: Support Internship
Company Website: https://sharechat.com/
Qualification: Under Graduate
Experience: Freshers
Batch: Recent Batches
Salary: As per company standards
Location: Work Fome Home
Last Date: ASAP
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Roles & Responsibilities
Below are the Roles & Responsibilities –
- Determine and evaluate the demands of your clients to ensure their satisfaction.
- Create enduring trusting connections by communicating honestly and actively.
- Use the appropriate techniques and resources to present accurate, legitimate, and comprehensive information.
- Reach goals for individual and group productivity as well as phone and email handling.
- Respond to grievances, offer suitable remedies and substitutes in a timely manner, and monitor the situation to guarantee a resolution.
- Maintain client interaction logs, handle customer accounts, and organize paperwork.
- Observe communication protocols, rules, and regulations.
- To engage clients and create a WOW experience, go above and above.
- Address consumer grievances using phone, email, chat, or social media.
- To contact clients and confirm account details, use outbound methods.
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Required Skills & Qualifications
Below are the Required Skills & Qualifications –
- Proven customer support experience
- Track record of over-achieving quota
- Strong phone /Email and Chat contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of character
- Excellent communication in your regional language , English & Hindi (Reading, Writing, Speaking)
- Ability to multitask, prioritize, and manage time effectively
- Basic knowledge of Microsoft Excel/ Google Sheets
- Any Graduate Degree.
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How To Apply For ShareChat Work From Home Support Internship
The link below will allow all interested and qualified applicants to apply online as soon as possible.
All The Best 👍