ChargePoint Recruitment For Associate Technical Support Engineer: Freshmen are being sought for the position of Associate Technical Support Engineer at ChargePoint Careers 2024. Applicants may apply if they have a technical bachelor’s degree, certifications, or work experience. Below is a thorough description of the eligibility and application process.
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About ChargePoint
The wise decision is to use electric mobility. We also take the easy route. Our network is so simple to use that someone connects to it every second. Our entire focus since 2007 has been on creating the greatest electric vehicle (EV) charging experience possible for all parties engaged in the transition to electric vehicles.
ChargePoint Recruitment For Associate Technical Support Engineer Details
Job Role: Associate Technical Support Engineer
Company Website: www.chargepoint.com
Qualification: Graduate
Experience: Freshers/Experienced
Batch: Recent Batches
Salary: ₹ 5 to 10 LPA (Expected)
Location: Bangalore
Last Date: ASAP
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Roles & Responsibilities
Below are the Roles & Responsibilities –
- By identifying problems and developing solutions for both specific and general use cases, associate technical support engineers will assist end users with technical and network problem solving.
- Adjusting network configurations, confirming and implementing appropriate software configurations, collaborating with field technicians to troubleshoot and fix physical installation issues, gathering, extracting, and analyzing various station and network logs, and, when necessary.
- Collaborating with the product and engineering teams on significant customer issues are just a few examples of solutions.
- Support will be given by clearly explaining technological solutions in an approachable, expert way.
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Required Skills & Qualifications
Below are the Required Skills & Qualifications –
- Excellent interpersonal, motivational, communication, and organizing abilities
- Fundamentals of networking (TCP/IP, M2M communications, etc.)
- Platform for cloud-based management and support for applications
- Documentation and the production of knowledge articles
- To enhance customer support, record serviceability and supportability criteria.
- strong knowledge of mobile devices, computer systems, and other tech items
- Capacity to collaborate with software and hardware engineers on problem-solving CRM platforms like Salesforce
- The capacity to offer detailed technical assistance, both orally and in writing, using Jira or other bug management tools
- It is advantageous to get further certification in networking, Linux, Microsoft, or related fields.
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How To Apply For ChargePoint Recruitment For Associate Technical Support Engineer
The link below will allow all interested and qualified applicants to apply online as soon as possible.
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