Foundation AI is hiring candidates for technical operations. Below given is the detailed description of the post.
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About Foundation AI
Law firms and claims departments can benefit from Foundation AI by streamlining the laborious and prone to error manual process of handling incoming mail and emailed documents.
The platform classifies each incoming document by category, matches it to the appropriate claim or subject, and extracts important data to expedite procedures further down the line.
It even automates data input into your downstream systems. It labels each document, saves it to the appropriate folder in your document management system, and notifies the relevant party.
Organise the way you get documents. Your people are better off doing other things.
Foundation AI Hiring For Technical Operations Details
Job Role: Technical Operations
Company Website: www.foundationai.com
Qualification: Bachelor’s degree
Batch: Recent Batches
Experience: 0-3 Years
Salary: ₹ 3 LPA – 5 LPA
Job Location: Hybrid
Last Date: ASAP
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Roles & responsibilities
- Provide clients with technical support through email or a ticketing system.
- Add to the Customer Support knowledge repository.
- Raise the priority of unsolved tickets and notify the relevant internal teams.
- When necessary, carry out manual tasks.
- Maintaining a high degree of customer satisfaction requires quick responses to questions from customers.
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Required Skills
- Graduates with a love for customer service (freshmen or college interns).
- Prepared to work 24×5 operations in rotating shifts.
- Ready to work on weekends and holidays observed by Indians.
- Solid proficiency in Python and database management.
- Exceptional communication skills both in writing and speaking.
- Must be adaptable enough to work remotely or from the office as needed.
- Skills in analysis and problem-solving.
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how to apply for Foundation AI Hiring For Technical Operations
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