Kyndryl Hiring For Customer Service Representative: Kydryl is hiring candidates for the role of customer service representative. Below is the detailed job description.
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About Kyndryl
Our highly skilled workforce creates, operates, and oversees the most cutting-edge and dependable technological infrastructure every day. When it comes to the state of these crucial technological ecosystems, we consider them all at once. We are a focused, self-sufficient business that innovates to improve upon our core competency of excellence. In order to realise potential, we invest in our company, bring in the right partners, and collaborate closely with our clients. We are demanding more.
Kyndryl Hiring For Customer Service Representative Details
Job Role: Customer Service Representative
Company Website: www.kyndryl.com
Qualification: Graduate
Experience: Freshers/Experienced
Batch: Recent Batches
Salary: As per company standards
Location: Hyderabad
Last Date: ASAP
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Roles & Responsibilities
Below are the Roles & Responsibilities –
- Bring your people skills, and we’ll teach you the rest. A customer service representative combines the expertise of tech support, problem-solving, and customer service.
- You will immediately begin learning and making a contribution in this exciting and fast-paced profession.
- You get set up with one client on production and learn the ropes throughout the first month. Soon, you’ll be handling our clients with concierge-level service while multitasking and offering interactive solutions (chat, email, MS Teams).
- In order to manage escalations, you will also collaborate with back-office staff. This is your opportunity to collaborate with more experienced colleagues who will impart their expertise.
- You will develop your experience, skills, and understanding of what other job roles do as you work with a wide range of people on a variety of situations.
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Required Skills & Qualifications
Below are the Required Skills & Qualifications –
- 0–1 year of experience in a technical support or customer service position.
- Adaptable to working in chat and voice processes.
- Willing to perform rotational or night shifts.
- Willingness to use the hybrid work model and work from an office.
- Excellent communication and customer service abilities, as well as troubleshooting Windows 10.
- Familiarity with Linux, Mac, or Windows operating systems.
- Proficiency in troubleshooting and problem-solving.
- Experience with the support help desk.
- Experience with customer service.
- Experience changing strategies and responding to client demands.
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How To Apply For Kyndryl Hiring For Customer Service Representative
The link below will allow all interested and qualified applicants to apply online as soon as possible.
All The Best 👍