Webdew WFH Hiring For Customer Service Representative: Webdew is hiring candidates for the role of customer service representative. Below is the detailed work from home job description.
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About Webdew
A energetic and results-oriented Sales Specialist is needed to join Webdew’s creative team. Using your skills in lead generation, proposal building, and spotting new business prospects in the IT services industry, you will be a key contributor to growth as a sales specialist.
The ideal applicant will have exceptional communication and negotiating skills and be able to operate both independently and cooperatively in a group setting. It is quite advantageous to have prior experience working with IT service-based businesses, as this ensures familiarity with customer requirements and industry-specific procedures.
Webdew WFH Hiring For Customer Service Representative Details
Job Role: Customer Service Representative
Company Website: www.webdew.com
Qualification: Graduate
Experience: Freshers/Experienced
Batch: Recent Batches
Salary: As per company standards
Location: WFH
Last Date: ASAP
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Roles & Responsibilities
Below are the Roles & Responsibilities –
- Handle Incoming and Outgoing Calls: From a distance, professionally and swiftly answer incoming calls. When necessary, make outgoing calls to clients or consumers.
- Customer service: Respond to questions and concerns from clients by offering precise information and solutions.
- Appointment Scheduling: Use online scheduling tools to set up and verify meetings, interviews, and appointments.
- Data entry: While working remotely, maintain and update client databases while guaranteeing correctness and privacy.
- Administrative Support: Help with a range of administrative duties, such as document preparation, digital filing, and email correspondence.
- Communication: Use digital communication methods (email, chat, etc.) to accurately and swiftly relay messages and information to the appropriate staff members.
- Follow-Up: provide clients follow-up calls to get their opinions or to provide them more details.
- Product/Service Promotion: During calls, notify clients about available goods, services, specials, or promotions.
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Required Skills & Qualifications
Below are the Required Skills & Qualifications –
- Education: Bachelor’s degree.
- Experience: It is desirable if you have previous telecalling, receptionist, or customer service experience.
- Communication Skills: Outstanding writing and vocal communication abilities.
- Technical Proficiency: Able to use CRM systems, online communication platforms such as Zoom and Slack, and Microsoft Office (Word, Excel, and Outlook).
- Organizational Skills: Excellent time management, multitasking, and attention to detail.
- Home Office Setup: A computer or laptop with the required software installed, a quiet workstation, and dependable internet access.
- English is the language of proficiency.
- Customer-oriented: amiable, personable, and dedicated to offering top-notch customer support.
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How To Apply For Webdew WFH Hiring For Customer Service Representative
The link below will allow all interested and qualified applicants to apply online as soon as possible.
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