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Accenture Tech Support Job: For its Hyderabad, India locations, Accenture is currently accepting applications for the position of Application Tech Support Practitioner. The following contains all the information regarding the Accenture Recruitment Drive.

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About Accenture

Leading worldwide provider of professional services, Accenture offers a wide range of products and services in the areas of operations, digital, strategy, consulting, and technology. With the support of the largest delivery network globally, Accenture combines unparalleled experience and specialised skills spanning over 40 industries and all business functions to assist clients in enhancing their performance and generating long-term value for their stakeholders. Accenture, which has over 450,000 employees servicing customers in more than 120 countries, promotes innovation to enhance how people live and work in the world.

Accenture Tech Support Job Details

Job Role: Application Tech Support Practitioner

Company Website: www.accenture.com

Qualification: Graduation

Batch: Recent Batches

Experience: 0-2 years

Salary: As per Company Standards

Job Location: Hyderabad, India

Last Date: ASAP

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Roles & responsibilities

Below are the Roles & Responsibilities –

  • Deliver outstanding customer support to customers by precisely identifying their problems and creating solutions based on in-depth product knowledge.
  • Serve as the constant point of contact between the user and the application or system, leveraging excellent communication abilities to maintain top-notch systems.
  • Make use of your desktop transformation abilities to give clients effective and efficient help.
  • Work together with cross-functional teams to guarantee prompt and efficient client issue resolution.

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Required Skills & Qualifications

Below are the Required Skills & Qualifications –

  • The ideal applicant will have a track record of providing outstanding customer service and a solid educational background in computer science, information technology operations, or a similar profession. (Educational Experience: Fifteen Years)
  • A minimum of 0–2 years of experience in customer service operations should be possessed by the candidate.
  • Strong operational skills in customer service.
  • Desktop Conversion.
  • Excellent communication skills, both written and verbal.
  • Capacity to precisely identify customer problems and create solutions based on in-depth product expertise.
  • Capacity to work with cross-functional teams to guarantee prompt and efficient client issue resolution.

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