Aircall WFH Hiring For Customer Support Specialist: Aircall is hiring candidates for the role of customer support specialist. Below is the detailed job description.
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About Aircall
Use Aircall to Connect, Empower, and Expand. We are a unified and dependable communications powerhouse, not just a corporate phone system. With bi-directional syncing across more than 100 crucial business apps, Aircall seamlessly combines voice, SMS, WhatsApp, and social media channels into a single platform. Imagine your staff being able to provide more intelligent, individualized experiences by having your CRM and Helpdesk data seamlessly integrate into each customer engagement.
Aircall WFH Hiring For Customer Support Specialist Details
Job Role: Customer Support Specialist
Company Website: aircall.io
Qualification: Graduate
Experience: Freshers/Experienced
Batch: Recent Batches
Salary: As per company standards
Location: WFH
Last Date: ASAP
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Roles & Responsibilities
Below are the Roles & Responsibilities –
- To find, address, escalate, and counsel our clients on their queries and issues, you will collaborate closely with them. Our clients are not accounts; they are individuals. Your daily encounters with our clients have a direct impact on their capacity to manage their teams effectively. At Aircall, you act as their champion.
- Aircall is a rapidly expanding, international group of driven, enthusiastic, and committed individuals that are all working toward the same objective. Every day, you can count on a lot of assistance, openness, and cooperation. Learning from some of the top experts in the field is a fantastic opportunity.
- Frontline Support has a front-row seat to everything that happens in Aircall. Our team members have made a smooth shift to Client Services.
- In an effort to help our clients while also advancing our own careers, Aircall actively promotes learning opportunities for our teammates.
- You will have numerous chances to keep learning and growing in your position and beyond as Aircall’s business expands.
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Required Skills & Qualifications
Below are the Required Skills & Qualifications –
- One or more years of experience in a SaaS B2B customer support position is ideal, as are transferable skills and expertise.
- Proficiency in English is required. Additional languages like French or Spanish are advantageous.
- Outstanding communication skills, both in writing and speaking.
- knowledgeable with ticketing systems and tools.
- Knowledge with CRM systems and a solid grasp of fundamental computer abilities.
- Technical aptitude is the capacity to comprehend and communicate technical ideas to internal stakeholders and customers.
- An interest in comprehending and resolving intricate client questions.
- Excellent time management and work prioritizing skills.
- Show unwavering compassion.
- Capacity to multitask across several communication channels and platforms.
- Willingness to collaborate with several groups in a remote, multilingual, and global setting.
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How To Apply For Aircall WFH Hiring For Customer Support Specialist
The link below will allow all interested and qualified applicants to apply online as soon as possible.
All The Best 👍