Four guiding principles serve as Amazon’s foundation: a long-term perspective, passion for creation, operational excellence commitment, and customer obsession over competitive focus. The thrill of developing technologies, creating goods, and offering services that transform lives is what motivates us. We are open to trying new things, we act fast, and we don’t mind failing. We possess both the energy and heart of a small business and the reach and capacity of a large one.
Amazon Hiring For WFH As Virtual Customer Support Associate Details
Job Role: Virtual Customer Support Associate
Company Website: www.amazon.in
Qualification: Any degree graduate
Batch: Any Batch
Experience: Freshers
Salary: 3.2 LPA (Expected)
Job Location: Work From Home (Hyderabad)
Last Date: ASAP
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Roles & responsibilities
Your goal as an Amazon Customer Service Associate is to prevent problems, respond to inquiries, and satisfy customers.
As our clients’ initial point of contact, you will respond to their inquiries via phone, chat, or email. This includes helping them with order and product inquiries as well as payment issues and website navigation.
Utilising an array of resources, our customer service representatives navigate, investigate, and evaluate solutions while proficiently interacting with clients.
Working varying hours is necessary for this position in order to accommodate consumers’ needs.
Work shifts will include night, day, and late shifts, and a minimum of 40 hours per week, such as 4×10 hours or 5×8 hours.
We arrange using a range of alternative shift patterns between 6 am and 11 pm on Sunday and Monday in order to meet consumer demand.
It can be necessary for you to work on public holidays.
When your start date approaches, further details regarding your precise timetable will become available.