Amazon Work From Home Customer Support Job – Amazon Company is hiring 12th pass or graduates for the Customer Support Job. Below are the job description, eligibility requirements, and information.
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About Amazon
To become the most customer-focused corporation on Earth, Amazon.com aims to provide users with access to almost anything they might possibly desire to buy online. Giving customers more of what they want—low pricing, a wide range, and convenience—allows Amazon.com to develop into a top-tier e-commerce platform that keeps growing. Amazon’s innovative culture has been a driving force behind its growth from a website to an e-commerce partner to a development platform. The best technological brains in the world visit Amazon.com to conduct research and develop technologies that enhance the quality of life for buyers and merchants worldwide.
Amazon Work From Home Customer Support Job Details
Job Role:Â CUSTOMER SUPPORT
Company Website:Â amazon.com
Qualification:Â 12th Pass/Graduate
Experience: Freshers/Experienced
Batch: Recent Batches
Salary:Â 4.25 LPA
Location:Â Work From Home
Last Date: ASAP
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Roles & Responsibilities
Below are the Roles & Responsibilities –
- You have a very clear purpose: to prevent issues, solve queries, and delight our customers
- You’ll be the first point of contact for our customers by answering their requests through phone, chat and/or email
- It includes everything from order and product questions to payment matters and website guidance.
- Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers
- Hard-working, articulate, and detail-oriented
- Friendly and customer-focused in every situation
- Ability to learn quickly and embrace change
- Comfortable multi-tasking in a high-energy environment.
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Required Skills & Qualifications
Below are the Required Skills & Qualifications –
- Minimum age: 18 years old
- Have the right to work in India
- Strong communication skills in English (both written and oral fluency)
- The availability to work varying shifts from Monday to Sunday within the operating hours
- Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)
- You’ll need a quiet, distraction-free workspace (dedicated office space with a desk and chair)
- From a technical perspective, a minimum broadband connection of 20MB download speed and 8MP upload speed using a hard-wire ethernet internet connection (no WIFI).
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Additional Benefits
- Zeta Meal Card – INR 1100/month i.e. INR 13200/- PA
- Internet Allowance – INR 1250/month i.e. INR 15000/- PA (Work from Home)
- Travel Allowance – INR 4000/month i.e INR 48000/PA or Cab pick-drop facility (Work from Office)
- Health insurance benefits up to INR 5.0 Lacs
- Night Shift Allowance – INR 150/shift
- Overtime Allowance as per business requirement.
- 5-day working week with 2 consecutive days off. (The off days change based on business requirement)
How To Apply For Amazon Work From Home Customer Support Job
The link below will allow all interested and qualified applicants to apply online as soon as possible.
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