Atlassian Off Campus Drive 2024: In 2024, a renowned organisation, Atlassian, will hold an Off Campus Drive to provide possibilities for recent graduates to join as Work From Home Atlassian Support Engineers. A bachelor’s degree holder in any field is eligible to apply for the Atlassian off-campus drive in 2024. Candidates who meet the requirements can review further information below.
The Australian-American software company Atlassian Corporation creates tools for project managers, software engineers, and other related professions. The corporation has its global headquarters in Sydney, Australia, and its US headquarters in San Francisco. Its domicile is in Delaware.
With 10 million monthly active users, Atlassian claimed serving 242,623 clients in over 190 countries in the fourth quarter of its fiscal year 2022. In 13 countries, the corporation employed 8,813 people as of June 2022.
Atlassian Hiring For Work From Home Details
Job Role: Support Engineer
Company Website:www.atlassian.com
Qualification: Bachelors Degree
Experience: Experienced
Batch: Recent Batches
Salary: up to ₹12 LPA *
Job Location: Work From Home
Last Date: ASAP
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Roles & Responsibilities
In charge of the Atlassian Own customer support experience; resolve technical problems for customers through cooperation, best practices troubleshooting, and open communication with various teams
As soon as possible, escalate problems in accordance with SOPs.
Write fresh knowledge base articles to record fresh insights that can be applied across the entire organisation.
Take part in technical communications to learn about new technologies and to exchange best practices with the Technical Support team.
Attend specialised training and concentrate on a particular technical area of expertise.
3-5 years of expertise managing systems, providing software services, and providing technical support for a sizable SaaS user base.
Provided email, phone, and screen-sharing help to clients.
Expertise in handling a large number of cases in a work setting.
Proven technical proficiency in database administration, including the ability to create and modify SQL queries with ease.
Familiarity with using technologies like Web interfaces for log searches, monitoring, and analysis of machine-generated data.
Familiarity with REST requests and APIs.
Proficiency in front-end troubleshooting and comprehension of network jargon, including DNS, DHCP, SSL, Proxy, firewalls, and the use of basic troubleshooting tools, are essential.
Proficiency in comprehending and assisting with Java-based applications, along with the ability to examine and resolve Java-based errors.
Utilising Splunk, HAR File analysis, and Browser Development Tools.
Solid knowledge of SSO/SAML and other authentication methods, including OAuth-based authentication.
Familiarity in operating in a Linux environment.
Knowledge of mail protocols, including SMTP, POP, and IMAP, and mail flow concepts.