Bottomline Hiring For Customer Support Specialist: Bottomline is hiring candidates for the role of customer support specialist. Below is the detailed job description.
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About Bottomline
Bottomline assists companies in changing how they pay and receive compensation. Bottomline, a world pioneer in cash management and business payments, modernizes payments for financial institutions and businesses worldwide with its safe, all-inclusive solutions. With more than 35 years of experience and the ability to handle over $16 trillion in payments a year, Bottomline is dedicated to helping clients achieve significant outcomes by rethinking business payments and providing solutions that improve profitability. Bottomline is a portfolio company of Thoma Bravo, one of the largest software private equity firms in the world, with roughly $166 billion in assets under management.
Bottomline Hiring For Customer Support Specialist Details
Job Role: Customer Support Specialist
Company Website: www.bottomline.com
Qualification: Graduate
Experience: Freshers/Experienced
Batch: Recent Batches
Salary: As per company standards
Location: India
Last Date: ASAP
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Roles & Responsibilities
Below are the Roles & Responsibilities –
- Complete responsibility for a satisfying client experience.
- Becomes and stays proficient with Bottomline’s software as a service applications and the associated software and system updates.
- Keeping a desk open and logged into the phone system to take calls (manages an average of 30 to 40 incoming calls and 20 emails each day).
- In the relevant CRM platform, call transactions, procedures, and techniques used to identify and address the customer’s problems are documented.
- Oversee and uphold issue resolution timetables.
- Possesses the capacity to establish and preserve relationships with customers.
- Keeps track of software flaws and collaborates with internal divisions to report or fix them.
- Helps determine the underlying causes of difficulties; handles and fixes problems in a dynamic environment.
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How To Apply For Bottomline Hiring For Customer Support Specialist
The link below will allow all interested and qualified applicants to apply online as soon as possible.
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