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BrightEdge Work From Home Hiring For Product Support Analyst: Freshers are needed for a Product Support Analyst position at BrightEdge Work From Home. BrightEdge is running a recruitment campaign off campus. Applications for the position are open to freshmen. The BrightEdge job description, eligibility requirements, and other information are listed below.

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About BrightEdge

The digital world has emerged as the most significant distribution channel as brands have turned become publishers. Brands can win on the content battlefield by using the BrightEdge Content Performance Marketing platform to target demand, create and optimize content, and measure results. BrightEdge turns web material into measurable business outcomes including engagement, income, and traffic. Our platform, which is the only one in the industry that can evaluate digital content engagement across all digital channels, including search, social, and mobile, is driven by the artificial intelligence engine DataMind.

BrightEdge Work From Home Hiring For Product Support Analyst Details

Job Role: Product Support Analyst

Company Website: www.brightedge.com

Qualification: Graduate

Experience: Freshers/Experienced

Batch: Recent Batches

Salary: As per company standards

Location: Remote

Last Date: ASAP

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Roles & Responsibilities

Below are the Roles & Responsibilities –

  • Offer Brightedge clients L1 technical and product assistance.
  • Handle client tickets and issues quickly and effectively. Record client communications and resolutions.
  • Determine problems and report them to the relevant team members.
  • Help with the creation and upkeep of supporting documentation.
  • Attend training sessions and team meetings.

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Required Skills & Qualifications

Below are the Required Skills & Qualifications –

  • L1 Product and Technical Support Engineering.
  • Experience of 0–2 years.
  • Strong analytical abilities.
  • Outstanding communication skills, both in writing and speaking.
  • Strong problem-solving abilities and the capacity to work both individually and together.
  • A strong desire to assist people.
  • Any internship or professional experience in a SAAS L1 Support and Product environment will be very beneficial.

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How To Apply For BrightEdge Work From Home Hiring For Product Support Analyst

The link below will allow all interested and qualified applicants to apply online as soon as possible.

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