Canonical Work From Home Hiring For Cloud Support Associate Engineer – Canonical is accepting applications for the role of Cloud Support Associate Engineer. Applicants who have graduated are welcome to apply for this role. Below are the qualifications, eligibility requirements, and all of the information.
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About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence – in order to succeed, we need to be the best at what we do.
Canonical Work From Home Hiring For Cloud Support Associate Engineer Details
Job Role: Cloud Support Associate Engineer
Company Website: canonical.com
Qualification: Bachelors or equivalent
Experience: Freshers/Experienced
Batch: Any
Salary: As per company standards
Location: Work From Home
Last Date: ASAP
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Roles & Responsibilities
Below are the Roles & Responsibilities –
- Work remotely from home while offering staff technological help.
- Be accessible to take charge of new cases by phone, email, and the internet. Serve as an internal customer champion, providing timely updates.
- By establishing realistic expectations and keeping your word, you can make sure that every support case you own is handled in accordance with our Service Level Agreement (SLA) and with the greatest possible customer satisfaction.
- Ensure that clients have access to shared information and lessons gained by maintaining and adding new articles to the knowledge base.
- Technical notices should be written and disseminated for both internal and external communication.
- Set priorities for your work so that the most critical and pressing activities are completed first.
- Continue to learn as our offerings expand and change.
- Being able to accurately set client expectations on the timeframe for a patch requires an understanding of the Ubuntu development process.
- Continually communicate and share information both locally and remotely with the rest of the team.
- Find and recommend any chances to improve the quality of the service.
- Engage in a consistent weekend work schedule.
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Required Skills & Qualifications
Below are the Required Skills & Qualifications –
- Four years of technical college or university coursework leading to a bachelor’s degree or its equivalent.
- Computer science, MIS, electrical engineering, and other related fields are preferred majors.
- Familiarity with Linux troubleshooting (logging, stack traces, and fine-tuning through configuration file editing)
- Knowledge in administering Linux servers
- Proficiency in cloud computing fundamentals, including orchestration, monitoring, and provisioning
- Basic practical knowledge or familiarity with two or more of:
- Cloud computing and virtualization containers
- Technologies for storage
- Networking (including MTU problems, network file system tuning, bridging, firewalling, bonding, and switching).
- Basics of programming in any language, including Javascript, Perl, Ruby, C, C++, Go, and Bash
- Capacity to pick things up fast, adapt well, and manage the demands of a customer-facing position
- Excellent communication abilities in both written and spoken English
- Capacity to travel
- A background check is necessary.
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How To Apply For Canonical Work From Home Hiring For Cloud Support Associate Engineer
The link below will allow all interested and qualified applicants to apply online as soon as possible.
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