ChargePoint Hiring Associate Technical Support Engineer | Apply Now

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For positions as Associate Technical Support Engineers in Bangalore, Karnataka, India, ChargePoint is currently accepting applications. The following contains all of the information on ChargePoint Recruitment Drive.

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About ChargePoint

The wise decision is to use electric mobility. We also take the easy route. Our network is so simple to use that someone connects to it every second. Our entire focus since 2007 has been on creating the greatest electric vehicle (EV) charging experience possible for all parties engaged in the transition to electric vehicles.

ChargePoint Hiring Associate Technical Support Engineer Details

Job Role: Associate Technical Support Engineer

Company Website: www.chargepoint.com

Qualification: Bachelor’s/ Master’s Degree

Experience: Freshers/Experienced

Batch: Recent Batches

Salary: As per Company Standards

Job Location: Bangalore, Karnataka, India

Last Date: ASAP

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Roles & Responsibilities

Below are the Roles & Responsibilities –

  • Unwavering dedication to providing customer-focused support.
  • At ease with complicated decision-making and enthusiastic about “thinking outside the box”.
  • The capacity to read and comprehend product specifications, field repair manuals, and site drawings.
  • Excellent troubleshooting and sophisticated analytical thinking abilities are required for resolving complicated issues involving hardware and software components.
  • Proven track record of spearheading initiatives, fostering cross-functional collaborations, and holding people responsible for goals. Ability to effectively communicate complex topics in easily understood written and vocal interactions.
  • Based on the requirements and expectations of the software, create test cases, plans, and other documentation.
  • Account management abilities include looking into and comprehending past and present problems for certain accounts.

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Required Skills & Qualifications

Below are the Required Skills & Qualifications –

  • Excellent interpersonal, organisational, motivational, and communication skills.
  • Fundamentals of networking (TCP/IP, M2M communications, etc.).
  • Platform for cloud-based management and assistance for applications.
  • Recording information and producing knowledge articles.
  • Take note of the requirements for serviceability and supportability to enhance customer support.
  • Solid knowledge of mobile devices, computers, and other tech stuff.
  • Proficiency in collaborating with hardware and software engineers to address issues with CRM platforms like Salesforce.
  • The ability to offer verbal and written step-by-step technical assistance using Jira or other bug management solutions.
  • It is advantageous to have further certification in networking, Microsoft, Linux, or related fields.
  • Working as a Technical help Engineer for less than a year or more, offering phone help for complicated hardware or software solutions.
  • Work experience, credentials, or a technical bachelor’s degree.
  • It is essential to communicate in English well.

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how to apply for ChargePoint Hiring Associate Technical Support Engineer

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