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Cognizant Hiring For Trainee Junior Data Analyst: Cognizant is hiring for Trainee Junior Data Analyst. Below is the detailed job description.

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About Cognizant

An American global provider of information technology services and consulting is called Cognizant. The company’s US headquarters are in Teaneck, New Jersey. Cognizant trades under CTSH and is a member of the NASDAQ-100. It began operating as a Dun & Bradstreet internal technology unit in 1994 and began providing services to outside clients in 1996.

Cognizant Hiring For Trainee Junior Data Analyst Details

Job Role: Trainee Junior Data Analyst

Company Website: www.cognizant.com

Qualification: Graduate

Experience: Freshers/Experienced

Batch: Recent Batches

Salary: As per company standards

Location: Kolkata

Last Date: ASAP

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Roles & Responsibilities

Below are the Roles & Responsibilities –

  • Ensure the accuracy and integrity of client data by supervising its management.
  • To improve customer management procedures, assist with the deployment and upkeep of generative AI tools.
  • Analyze and report on consumer data using Microsoft Excel to spot patterns and areas that need work.
  • Effectively handle consumer complaints to guarantee prompt resolution and uphold high standards of customer satisfaction.
  • Develop and put into practice customer service improvement plans in conjunction with cross-functional teams.
  • Keep an eye on, assess, and recommend improvements to customer management procedures.
  • Help with the creation of reports and paperwork pertaining to customer service and complaint resolution.
  • Make sure that all customer management operations adhere to corporate and industry regulations.
  • Attend training courses to remain current on the newest methods and technologies in customer management and generative artificial intelligence.
  • Encourage the team to develop best practices for managing customers and addressing complaints.
  • Contribute to the ongoing enhancement of procedures by offering comments and recommendations.
  • Talk to clients to learn about their problems and offer solutions that are specific to them.
  • In all of your dealings with clients and coworkers, uphold a high standard of professionalism and discretion.

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Required Skills & Qualifications

Below are the Required Skills & Qualifications –

  • Have solid technical proficiency with Microsoft Excel and generative AI.
  • Exhibit proficiency in customer service in the life sciences industry.
  • Demonstrate expertise in managing client complaints and guaranteeing prompt resolution.
  • Demonstrate your proficiency with Microsoft Excel for customer data analysis and reporting.
  • Exhibit outstanding interpersonal and communication abilities.
  • Take a proactive stance when it comes to process improvement and problem solving.
  • Be able to adjust to a hybrid work model and rotational shifts.
  • Retain a high standard of discretion and professionalism.
  • Exhibit a dedication to lifelong study and growth.
  • Demonstrate your capacity for productive cross-functional team collaboration.
  • Demonstrate excellent time management and organizing abilities.
  • Have a passion for providing exceptional customer service and a customer-centric approach.
  • Have the ability to multitask and pay attention to details.

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How To Apply For Cognizant Hiring For Trainee Junior Data Analyst

The link below will allow all interested and qualified applicants to apply online as soon as possible.

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