Cognizant Vacancy For Trainee Junior Data Analyst: For the position of Trainee – Junior Data Analyst in the Kolkata, India location, Cognizant is now accepting applications. The following are all of the specifics of the Cognizant Recruitment Drive.
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About Cognizant
An American global provider of information technology services and consulting is called Cognizant. The company’s US headquarters are in Teaneck, New Jersey. Cognizant trades under CTSH and is a member of the NASDAQ-100. It began operating as a Dun & Bradstreet internal technology unit in 1994 and began providing services to outside clients in 1996.
Cognizant Vacancy For Trainee Junior Data Analyst Details
Job Role:Â Trainee Junior Data Analyst
Company Website: www.cognizant.com
Qualification: Graduate
Experience: Freshers/Experienced
Batch: Recent Batches
Salary: As per company standards
Location:Â Kolkata
Last Date: ASAP
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Roles & Responsibilities
Below are the Roles & Responsibilities –
- To guarantee accuracy and dependability, precisely manage and retain consumer data.
- In order to increase customer satisfaction, promptly handle and address concerns from customers.
- To get useful insights from the analysis and interpretation of consumer data, apply advanced Excel abilities.
- Assist clients with their questions and concerns by communicating with them in a prompt and efficient manner.
- To guarantee smooth customer service operations, work together with cross-functional teams.
- Use customer management best practices to increase the effectiveness and quality of your services.
- To pinpoint areas that require improvement, track and report on customer service KPIs.
- Create and preserve records pertaining to communications with customers and the handling of complaints.
- Make sure that all customer management operations adhere to business standards and industry requirements.
- Review client feedback on a regular basis to spot patterns and potential areas for development.
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Required Skills & Qualifications
Below are the Required Skills & Qualifications –
- Have a solid understanding of Advanced Excel for reporting and data analysis.
- Show that you have expertise managing customers in the life sciences industry.
- Demonstrate proficiency in the handling of complaints, emphasizing the efficient resolution of problems.
- Demonstrate outstanding communication abilities while engaging with internal teams and customers.
- To guarantee accuracy in the handling of client data, possess an acute sense of detail.
- Demonstrate your capacity for cooperative work in a team-oriented setting.
- Take a proactive stance when recognizing and resolving issues with customer service.
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How To Apply For Cognizant Vacancy For Trainee Junior Data Analyst
The link below will allow all interested and qualified applicants to apply online as soon as possible.
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