DBS Mintek Hiring For Customer Service Representative: DBS Mintek is hiring candidates for Customer Service Representative. Candidates interested in work from home opportunity can apply for this job.
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About DBS Mintek
Based in Mumbai and Pune, India, DBS MINTEK PVT LTD is a global call center. formed as a Private Limited Company in 2008. Well-equipped with cutting-edge technology that can quickly ramp up and launch new campaigns. DBS now operates a 1200 workstation facility, which will soon be expanded by an additional 200. At the moment, it has three facilities with a combined seating capacity of about 1200.
DBS Mintek Hiring For Customer Service Representative Details
Job Role: Customer Service Representative
Company Website: dbsmintek.com
Qualification: Graduate
Experience: Freshers/Experienced
Batch: Recent Batches
Salary: As per company standards
Location: Mumbai
Last Date: ASAP
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Roles & Responsibilities
Below are the Roles & Responsibilities –
- Ensure that questions and problems are promptly and accurately resolved by offering outstanding customer service by phone, email, and chat.
- Create and preserve a good rapport with clients to encourage loyalty and trust.
- Recognize and comprehend client demands in order to exceed expectations and offer tailored solutions.
- Respond to consumer complaints professionally and empathetically, looking for solutions that both parties may agree upon.
- Accurately and effectively handle consumer orders and transactions.
- Keep up-to-date customer records and paperwork.
- Remain up to date on the company’s policies, services, and goods in order to give clients correct information.
- Encourage a cooperative and upbeat team atmosphere.
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Required Skills & Qualifications
Below are the Required Skills & Qualifications –
- A high school diploma or a comparable credential.
- Outstanding interpersonal and communication abilities, with the capacity to establish rapport and establish a connection with clients.
- Excellent analytical and problem-solving abilities, with the capacity to recognize and successfully address client concerns.
- The capacity to function both alone and together.
- Proficiency with the Office Suite from Microsoft.
- It is desirable if you have prior customer service experience.
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How To Apply For DBS Mintek Hiring For Customer Service Representative
The link below will allow all interested and qualified applicants to apply online as soon as possible.
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