DXC Technology IT Infrastructure Management & Support: DXC Technology Hiring For IT Infrastructure Management & Support. Below is the detailed job description.
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About DXC Technology
With its headquarters located in Ashburn, Virginia, DXC Technology Company is a worldwide American provider of information technology (IT) services and consulting.
DXC Technology IT Infrastructure Management & Support Details
Job Role: IT Infrastructure Management & Support
Company Website: dxc.com
Qualification: Graduate
Experience: Freshers/Experienced
Batch: Recent Batches
Salary: up to ₹6 LPA*
Location: Bangalore
Last Date: ASAP
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Roles & Responsibilities
Below are the Roles & Responsibilities –
- Assuming responsibility for issues raised by customers and answering their questions to make sure their demands are satisfied.
- Helps clients solve technical challenges by offering advice on hardware, software, and application concerns, among other things.
- Investigating, determining, diagnosing, and resolving system faults and/or referring more complicated technical issues via a specified escalation procedure.
- Follows up with clients to make sure their questions are answered in the time range specified in the contract.
- Keeps history data, including relevant problem paperwork, and uses a ticketing mechanism to log and manage requests.
- Identifies, assesses, and ranks client complaints and issues to guarantee that questions are answered correctly.
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Required Skills & Qualifications
Below are the Required Skills & Qualifications –
- Must have completed a standard school or college with a minimum of 10+2+3 credits in any discipline.
- Strong knowledge of mobile devices, computer systems, and other tech items.
- The capacity to identify and resolve simple technical problems.
- Either recently graduated or has prior experience working as an IT Help Desk Technician, Desktop Support Engineer, Technical Support Engineer, or a similar position.
- The capacity to offer detailed technical assistance both orally and in writing.
- Proficiency in resolving computer-related issues.
- Familiarity with the company’s escalation policy.
- Interpersonal abilities to communicate with coworkers and clients.
- Outstanding communication and problem-solving abilities with clear thinking and fluent spoken English.
- Organizational abilities to prioritize and balance tasks.
- The capacity to function in a group setting.
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How To Apply For DXC Technology IT Infrastructure Management & Support
The link below will allow all interested and qualified applicants to apply online as soon as possible.
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