Applications are being accepted for the position of Analyst at eClerx’s Mumbai, Maharashtra, India office. Below are all of the specifics of the eClerx Recruitment Drive.
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About eClerx
Based in Mumbai and Pune, eClerx Services Ltd. is an international IT consulting and outsourcing firm that offers business process management, automation, and analytics services to Fortune 500 businesses. The shares of public limited company eClerx are traded on the National Stock Exchange of India as well as the Bombay Stock Exchange.
eClerx Hiring Analyst Details
Job Role: Analyst
Company Website: eclerx.com
Qualification: Graduate
Experience: 0-1 Year
Batch: Recent Batches
Salary: As per company standards
Location: Mumbai, Maharashtra, India
Last Date: ASAP
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Roles & Responsibilities
Below are the Roles & Responsibilities –
- Examine tickets and order IDs based on the client-provided input documents.
- Effectively communicate in order to take the necessary actions to address customers’ concerns.
- Using the client tools to check the status of services on account.
- Outstanding multitasking and innovative problem-solving abilities.
- Ability to evaluate circumstances and take appropriate action quickly and decisively while handling urgent situations.
- Updating the status of order data in both client and internal tools.
- Possess the ability to compile and provide daily reports to the clientele.
- Meet process requirements by adhering to SLAs and maintaining high quality standards.
- Collaborates with team and project manager to guarantee project delivery on schedule.
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Required Skills & Qualifications
Below are the Required Skills & Qualifications –
- Have a solid working understanding of PowerPoint and Excel; be able to create and evaluate tickets
- A track record of self-checking work to guarantee error-free results
- Capacity to interact with clients in an efficient manner
- Capacity to operate in a challenging, fast-paced, high-energy workplace, which may involve rotating shifts
- Bachelor’s degree in any field
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How To Apply For eClerx Hiring Analyst
The link below will allow all interested and qualified applicants to apply online as soon as possible.
All The Best 👍