Edifecs Hiring For Triage Specialist: Edifecs is hiring candidates for Triage Specialist. Below is the detailed job description. Interested candidates can apply for this job post.

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About Edifecs

Edifecs serves around 300 million individuals in the U.S. healthcare sector by offering its payer and health system clients industry-leading technologies. With its healthcare data management platform, which includes its Best in KLAS healthcare interoperability cloud solution, Edifecs has been helping customers unlock greater value for more than 25 years. The healthcare SaaS solutions from Edifecs, which are accessible on both public and private clouds, are the cornerstone that removes stakeholder friction to address the major issues facing the healthcare industry, such as accelerating the adoption of value-based payments and securing more thorough and precise care funding for alternative payment models.

Deeper insights into patients, demographics, and business processes are provided by Edifecs’ AI-powered solutions, which combine generative AI, LLMs, natural language processing, and machine learning.

Edifecs Hiring For Triage Specialist Details

Job Role: Triage Specialist

Company Website: www.edifecs.com

Qualification: Graduate

Experience: Freshers/Experienced

Batch: Recent Batches

Salary: As per company standards

Location: India

Last Date: ASAP

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Roles & Responsibilities

Below are the Roles & Responsibilities –

• Manage organization ticketing queue and assign tickets as per established SLA guidelines.
• Communicate to respective teams about High Priority Tickets or Urgent issues.
• Handling Client calls on support Number and making sure they get help.
• Follow standard operational procedures for case management.
• Collaborate with other Support team members.
• Some administrative work in support of the Support team.
• Willingness to work in Evening/Night shifts (Rotational).

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Required Skills & Qualifications

Below are the Required Skills & Qualifications –

• The ability to handle customers is desired.
• The capacity to multitask efficiently.
• Strong communication skills, both written and verbal, are essential.
• Outstanding organizing abilities; attention to detail is required.
• Outstanding interpersonal and customer service abilities.

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How To Apply For Edifecs Hiring For Triage Specialist

The link below will allow all interested and qualified applicants to apply online as soon as possible.

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