Fyle WFH Hiring For Customer Support Intern: Fyle is hiring for work from home for the role of customer support intern. Interested candidates can go through the below job description.
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About Fyle
Employees can use Fyle to send in receipts while on the road through Slack, Gmail, Outlook, and text messages. Data is quickly coded and categorized by Fyle’s AI-enabled engine, which then allocates it to the appropriate projects and cost centers and sends it to accounting programs like Xero, NetSuite, Sage Intacct, or QuickBooks Online.
Take advantage of cost management that connects to your current corporate credit cards to provide you with transaction data, allowing staff to focus on their work and finance teams to keep tabs on spending. Bid farewell to following down transactions and chasing down misplaced receipts!
Fyle WFH Hiring For Customer Support Intern Details
Job Role: Customer Support Intern
Company Website: www.fylehq.com
Qualification: Graduate
Experience: Freshers/Experienced
Batch: Recent Batches
Salary: As per company standards
Location: WFH
Last Date: ASAP
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Roles & Responsibilities
Below are the Roles & Responsibilities –
- Handle client inquiries via our support channels (chats & tickets).
- Answer and close support tickets within the allotted time
- Collaborate with coworkers and other departments to promptly resolve client inquiries.
- Communicate with the technical and product teams to guarantee that customer commitments are delivered on time.
- Contribute to and improve our self-help library by writing product help articles, making self-help videos, improving FAQs and user manuals, releasing onboarding packets, and more.
- Stay informed about the most recent features of our products and make sure we provide our clients with accurate information.
- Handle client feedback obtained through chat, tickets, NPS, and other channels.
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Required Skills & Qualifications
Below are the Required Skills & Qualifications –
- Six months of professional experience early in your career.
- Willingness to perform 8-hour rotating shifts between 6:30 PM and 6:30 AM IST and in the US time zone.
- Willing to take charge and driven to learn
- Experience with B2B support platforms is desirable but not required.
- Want to collaborate with clients from other countries?
- Excellent proficiency with Microsoft Office. It would be advantageous if you were familiar with various productivity suites and programs.
- At the end of your internship, if you’re performing well, you could be able to join us full-time!
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How To Apply For Fyle WFH Hiring For Customer Support Intern
The link below will allow all interested and qualified applicants to apply online as soon as possible.
All The Best 👍