Greenway Health Hiring Associate Client Care Advisor: Greenway Health is hiring candidates for the role of Associate Client Care Advisor. Below is the detailed job description.
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About Greenway Health
A privately held company, Greenway Health, LLC provides integrated electronic health records (EHRs), practice management, and revenue cycle management systems.[Keyword] Ambulatory healthcare practices are served by Greenway’s cloud-based EHR and practice management system, Intergy [buzzword]. The business maintains offices in Bangalore, India; Carrollton, Georgia; and Tampa, Florida.
Greenway Health Hiring Associate Client Care Advisor Details
Job Role: Associate Client Care Advisor
Company Website: www.greenwayhealth.com
Qualification: Graduate
Experience: Freshers/Experienced
Batch: Recent Batches
Salary: As per company standards
Location: India
Last Date: ASAP
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Roles & Responsibilities
Below are the Roles & Responsibilities –
- Documents contacts with customers via cases (by VoIP phone, portal, and/or text-based chat, as assigned) and promptly and politely offers external customers competent technical and functional support.
- Enhances interpersonal service abilities and promotes effectiveness and outcomes to attain high levels of client satisfaction.
- Participates in training sessions, starts self-training, and applies newly acquired knowledge and abilities.
- Demonstrates a deep comprehension of the assigned solutions and aftermarket goods, as well as how they interact with surroundings and operating systems.
- Actively seeks projects to improve our company and customer service levels within the Support team.
- Shows initiative to continuously improve their understanding and proficiency with the things they are given.
- Enhances customer service abilities consistently and proactively.
- Every other task as delegated.
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Required Skills & Qualifications
Below are the Required Skills & Qualifications –
- A bachelor’s degree or comparable customer service work experience.
- Fresher or with some prior experience working in a customer service setting.
- Experience with clinical workflow, medical billing, and other aspects of the healthcare business is preferred.
- Outstanding ability to communicate in English both orally and in writing.
- Excellent communication skills both in writing and speaking, as well as analytical and problem-solving abilities.
- Outstanding ability to serve customers.
- Workload must be effectively planned and managed, and projects and cases must be prioritized with little oversight.
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How To Apply For Greenway Health Hiring Associate Client Care Advisor
The link below will allow all interested and qualified applicants to apply online as soon as possible.
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