Groww WFH Hiring For Customer Success Executive: Groww is accepting applications for the role of Customer Success Executive. Applicants with any graduation are welcome to apply for this role. Below are the qualifications, eligibility requirements, and all of the information.
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About Groww
We are a driven team committed to providing a multi-product platform that will enable every Indian to access financial services. Millions of consumers receive daily assistance from us in taking control of their financial lives. Our obsession with customers runs deep. The requirements and convenience of the consumer are taken into consideration in the development of every product, design, and algorithm, down to the last detail. Our most valuable asset is our people. Ownership, customer-centricity, integrity, and a burning desire to challenge the existing quo are what motivates everyone at Groww.
Groww WFH Hiring For Customer Success Executive Details
Job Role: Customer Success Executive
Company Website: Groww.in
Qualification: (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM)
Batch: Recent Batches
Experience: Freshers/Experienced
Salary: Up to ₹5.5 LPA *
Employment Type: Full Time
Location: WFH
Last Date: ASAP
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Roles & Responsibilities
- Answer incoming questions and offer clients using the company’s product ad hoc training and technical help.
- Make sure consumers are happy with the product by enlightening them about its features and potential upgrades.
- Collect feedback to find reoccurring problems and work with the product manager to fix them to further assist in the development and enhancement of the product.
- Uphold exceptional service standards, going above and beyond to guarantee client happiness and loyalty favoured
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Required Skills
- A desire to understand more about the capabilities and goods of the firm.
- The capacity to handle a large number of incoming client inquiries.
- Technical aptitude and the capacity to comprehend and communicate difficult ideas in layman’s words.
- Strong client-centricity and the capacity to empathise with customers.
Having proficiency in additional regional languages is advantageous if the business operates domestically.
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Qualification
● Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
● 50% cutoff – 10th, 12th and Graduation.
● No backlogs and Gap years during education
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