Hubspot Hiring For Product Support Specialist: Hubspot is hiring candidates for the role of product support specialist. Below is the detailed job description.
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About Hubspot
Software products for inbound marketing, sales, and customer support are developed and marketed by HubSpot, Inc., an American company. In 2006, Brian Halligan and Dharmesh Shah started HubSpot.
Customer relationship management, social media marketing, content management, lead generation, online analytics, search engine optimization, live chat, SAAS, and customer support are among the tools that its products and services are intended to offer.
Hubspot Hiring For Product Support Specialist Details
Job Role: Product Support Specialist
Company Website: www.hubspot.com/products
Qualification: Graduate
Experience: Freshers/Experienced
Batch: Recent Batches
Salary: As per company standards
Location: Bengaluru
Last Date: ASAP
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Roles & Responsibilities
Below are the Roles & Responsibilities –
- Interact with clients by phone, live chat, and email to efficiently address problems while adjusting to changes in the amount of incoming questions.
- Use troubleshooting frameworks to test, replicate, and look into technological issues in order to get rid of obstacles and assist clients in getting back on track as soon as possible.
- Determine and diagnose software problems to address and enhance our customers’ product experiences.
- Make the most of internal resources and tools to learn and adjust to a rapidly evolving industry and expanding product.
- Use your business sense when interacting with customers to proactively find business growth prospects with our tools, then turn those opportunities into sales leads.
- Work together with departments like Customer Success and Product at HubSpot to increase and maintain our platform’s customer base.
- Showcase Hubspot principles and a customer-centric approach in every customer engagement to be a trusted advisor and role model.
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Required Skills & Qualifications
Below are the Required Skills & Qualifications –
- Possess a growth mentality, are self-motivated, inquisitive, and constantly willing to learn; and speak English well.
- Are performance-driven and exhibit a strong customer-first mindset by offering a steady stream of clients excellent service every day.
- An interest in troubleshooting and technical deep diving. You should enjoy finding the answers because we don’t always know them straight away!
- Thrive in a dynamic, team-oriented setting and are at ease with change, ambiguity, working independently, and applying sound judgment to reach judgments that benefit the client.
- Are you looking for ongoing coaching and feedback to help you build the skills necessary to succeed in the position?
- Are capable of using both established and new technology, as well as comprehending and applying documented knowledge.
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How To Apply For Hubspot Hiring For Product Support Specialist
The link below will allow all interested and qualified applicants to apply online as soon as possible.
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