Hyland Off Campus Drive 2024: In 2024, Hyland, a reputable corporation, will have an Off Campus Drive wherein new hires will have the chance to become Hyland Cloud Specialists and work from home. A bachelor’s degree holder in any field is eligible to apply for the Hyland off-campus drive in 2024. Candidates who meet the requirements can review further information below.
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About Hyland
It is well acknowledged that Hyland Software is a fantastic organisation to work with and do business with. As a pioneer in offering software solutions for managing cases, information, and procedures to businesses worldwide, we have helped over 20,000 companies digitise their workspaces and revolutionise their business operations.
Hyland Hiring For Work From Home Details
Job Role:Â Cloud Specialist
Company Website: www.hyland.com
Qualification:Â Bachelor’s degree or equivalent education with Industry experience
Experience: Freshers/Experience
Batch: 2024 and before
Salary: up to ₹60K/Month *
Job Location:Â Work From Home
Last Date: ASAP
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Roles & Responsibilities
- Answer routine incoming phone calls, emails, and tickets from internal and external resources asking for help with network setups, security, and cloud environment performance using best practice expertise.
- Engage in dialogue with customers, partners, and internal resources to comprehend their demands in relation to their ticket requests; offer proactive recommendations and clarifications on hosted solutions; and guarantee that service requests and incidents are promptly resolved.
- Ensure that cloud-based networking solutions are deployed, configured, and managed in accordance with company objectives and industry best practices.
- Implement cloud infrastructure modifications in accordance with authorised requests and change management procedures.
- When your internal monitoring tools send you an alert, respond to it and use best practices to quickly remedy the issue.
- Apply best practice knowledge to support cloud infrastructure, networking, and other hosting tools to guarantee high availability of customer solutions.
- Help with the cloud business continuity disaster recovery plan’s testing and upkeep of systems and procedures.
- Under the direct supervision of team members, troubleshoot and fix simple cloud issues using the company’s systems utilities and support procedures; use best practices for problem solving.
- Utilise process best practices to aid customers, partners, and internal resources by fulfilling demands for planned environment refreshes of data.
- Ensure that consumers are informed on a regular and frequent basis about the status of their issue and any delays in its resolution.
- Participate in the creation of internal documentation that accurately captures all actions taken to manage hosted systems using best practices and resolve issues.
- Help collect data for audits aimed at verifying adherence to set standards, regulations, and configuration requirements.
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Required Skills
- Rudimentary knowledge of process optimisation.
- Rudimentary knowledge of problem solving.
- Excellent communication skills, both written and oral, that reflect a professional manner and the capacity to deal with people tactfully and discreetly Good teamwork abilities that are successfully implemented in a collaborative environment Good analytical and problem-solving abilities.
- Strong interpersonal skills; ability to keep a professional relationship with those outside of the department while also maintaining a good rapport with team members; well-organized multitasking and time management abilities.
- Capacity to apply creative thinking to transform objectives into the execution of fresh concepts and solution designs.
- Good at building relationships and winning people over; good at reaching a consensus.
- Self-motivated and capable of overseeing and managing projects to completion.
- Good at handling sensitive information with tact and discretion.
- Meticulous in their attention to detail; able to work both independently and collaboratively in a team setting.
- Knowledgeable about systems administration principles, including those pertaining to Dell, Cisco, and/or HP hardware.
- Strong familiarity with Microsoft Server settings, including virtualization, networking, and Microsoft Active Directory.
- 10% or more of the time must be spent travelling.
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how to apply for Hyland Hiring For Work From Home
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