Infosys Hiring Technology Support Executive –
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About
An international information technology organisation based in India, Infosys Limited offers outsourcing, information technology, and business consulting services. Bangalore serves as the company’s headquarters; Pune is where it was formed. According to 2020 revenue data, Infosys is the second-largest Indian IT company, behind Tata Consultancy Services.
Infosys became the fourth Indian business to cross the $100 billion market value barrier on August 24, 2021. It is among the leading Big Tech businesses in India.
Infosys Hiring Technology Support Executive Details
Job Role: Technology Support Executive
Company Website: www.infosys.com
Qualification: BE, BTech, ME, MTech, MCA, MSc (Integrated 5 years), MSc (Mathematics)
Experience: Freshers
Batch: Recent Batches
Salary: As per company standards
Location: Bangalore
Last Date: ASAP
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Roles & Responsibilities
Below are the Roles & Responsibilities –
Technical and customer assistance. Calls that come in and First Contact Resolution, or FCR.
- Email and voice support (for US clients).
- Excellent handling and customer service abilities.
- Proficient communication abilities both in writing and speaking. (Proficiency in Grammar and Language).
- The capacity to function both alone and together.
- Microsoft Office Suite proficiency.
- Comfort level with the ServiceNow Ticketing interface.
- Familiarity with standard technical troubleshooting instruments and methods.
- ITIL Framework Knowledge Is Needed
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Required Skills & Qualifications
Below are the Required Skills & Qualifications –
- Effective Communication Skills
- Good problem-solving skills
- Any Graduate
- 0-1 Years Experience
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How To Apply For Infosys Hiring Technology Support Executive
The link below will allow all interested and qualified applicants to apply online as soon as possible.
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