IOPEX is employing both experienced and fresh candidates for the position of trainee technical support engineer. Below are the specifics of the job criteria along with further details.
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About IOPEX
iOPEX is a cutting-edge supplier of corporate solutions, providing services for automated and optimised IT management. Our goal as process innovators is to maximise the returns on your prior investments. At iOPEX, we assist you in achieving the “golden ratio,” in which your business and technology work together flawlessly to create a whole that is greater than the sum of its parts. Since our founding in 2009, the demand for our specialised optimisation solutions has enabled us to expand to over 3,000 workers.
Every business is different, and at iOPEX, we take pride in designing custom solutions that are tailored to each client’s particular requirements.
IOPEX Hiring Technical Support Engineer Details
Job Role: Trainee – Technical Support Engineer
Company Website: www.iopex.com
Qualification: Any Graduate/B.E/ B.Tech
Experience: 0 – 6 Months
Batch: 2024/23/22/21/20/19/18
Salary: 3 – 4 LPA*
Job Location: Chennai, India
Last Date: ASAP
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Roles & responsibilities
- Look into and find fixes for hardware and software problems.
- Recognise and resolve technical problems, such as account configuration and network setup.
- Ask focused questions of your clients to rapidly identify the source of the issue.
- Follow up on computer system problems until they are resolved, adhering to scheduled deadlines.
- Guide clients through a sequence of steps through chat, email, or phone calls until they have resolved a technical issue.
- Efficiently report outstanding concerns to the relevant internal teams, such as software engineers.
- Give clients timely and accurate feedback.
- Refer to the internal database or other sources for precise technical solutions.
- Make sure every issue is accurately recorded.
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Required Skills & Qualifications
- B.Tech or B.E. in a related discipline.
- 2022, 2023, and 2024 are the application deadlines.
- No Experience for Up to 6 Months.
- Should have outstanding communication abilities.
- Be able to work nights if necessary.
- Location: Ambit IT Park in Chennai.
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how to apply for IOPEX Hiring Technical Support Engineer
The following link will allow all interested and qualified applicants to apply online as soon as possible.
