Kaplan WFH Hiring For Customer & Learner Experience Specialist I: Kaplan is recruiting applicants for the role of customer and learner experience specialist. Grab this work from home opportunity. The following contains all of the information regarding Drive.
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About Kaplan
Kaplan is an international provider of educational services that offers a wide range of services to businesses, universities, and individuals. These services include test preparation, language instruction, corporate and leadership development, higher education, and professional education, as well as student recruitment, online enablement, and other university support services.
Our organization was established in 1938 with the goal of assisting immigrant youngsters in realizing their college dreams in Stanley Kaplan’s Brooklyn, New York home. Since its modest origins, Kaplan has expanded into a business that serves thousands of corporate and academic clients in addition to almost a million students across 28 countries.
Kaplan WFH Hiring For Customer & Learner Experience Specialist I Details
Job Role: Customer & Learner Experience Specialist 1
Company Website: kaplan.com
Qualification: Graduate
Experience: Freshers/Experienced
Batch: Recent Batches
Salary: As per company standards
Location: WFH
Last Date: ASAP
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Roles & Responsibilities
Below are the Roles & Responsibilities –
- 0–4 years of experience with HTML5, CSS, JavaScript, and frameworks like Node.js, AngularJS, typeScript, and ExtJS.
- Familiarity with agile development settings.
- Knowledge of Kotlin for JS.
- Strong leadership, organizing, and communication abilities.
- Expertise in writing documentation and APIs.
- Proficiency in code optimization and debugging.
- Familiarity with contemporary frameworks for client-side single-page applications (SPA).
- Familiarity with integration and unit testing.
- Knowledge of CI/CD pipelines and Git.
- Familiarity with media players such as Shaka Player, HTML5, and HLS.
- Familiarity with REST APIs.
- Familiarity with shell scripting and Linux platforms.
- Knowledge of several kinds of media files.
- An MS is preferable for a degree in computer science, engineering, or a similar discipline.
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Required Skills & Qualifications
Below are the Required Skills & Qualifications –
- A bachelor’s degree.
- Excellent intuition for customer service; puts the needs of the consumer first and advocates for their happiness.
- Outstanding communication skills both in writing and speaking, as well as the capacity to modify both to suit different audiences, channels, and situations.
- Proven ability to resolve tickets across several digital channels, including phone, live chat, SMS, and email.
- Successful history of working remotely to meet key performance criteria and provide excellent client experiences.
- Proven ability to complete a range of jobs quickly and accurately.
- Incredibly keen attention to detail, especially while switching between several channels and activities.
- Proven capacity to pick up new tasks, procedures, and systems fast.
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How To Apply For Kaplan WFH Hiring For Customer & Learner Experience Specialist I
The link below will allow all interested and qualified applicants to apply online as soon as possible.
All The Best 👍