KoneCranes Hiring For Trainee Digitial Services AMS: Konecranes hiring for trainee digital services AMS. Below is the detailed job description.
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About KoneCranes
With its main office located in Hyvinkää, Konecranes Oyj is a Finnish business that specializes in the production and maintenance of machine tools and lifting equipment, including cranes.
One of the biggest producers of cranes worldwide, Konecranes accounts for around 10% of all cranes in use worldwide, with the other 10% being used at ports. Konecranes employs over 16,500 people and conducts business in more than 50 countries.
KoneCranes Hiring For Trainee Digitial Services AMS Details
Job Role: Trainee
Company Website: www.konecranes.com
Qualification: Graduate
Experience: Freshers/Experienced
Batch: Recent Batches
Salary: As per company standards
Location: PUNE
Last Date: ASAP
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Roles & Responsibilities
Below are the Roles & Responsibilities –
- Assisting both internal and external clients with crane and lifting equipment web portals.
- Managing and resolving support issues that consumers of digital services have reported.
- Respond to cases, service requests, and issues that are entered into ServiceNow.
- Developing knowledge articles on problem-solving.
- Collaborating with development teams, other application support teams, customers, and business stakeholders.
- Make that the KPIs—such as SLA, TAT, problem management, aging, and quality audits—are fulfilled.
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Required Skills & Qualifications
Below are the Required Skills & Qualifications –
- Familiarity with the ITSM and ITIL tools.
- Fundamental knowledge of databases and searches.
- Skills in analysis and problem-solving.
- Customer-centric communication style and customer service mindset.
- Strong English communication abilities, both in writing and speaking.
- Proficiency in computer networking and/or proficiency in system testing.
- A bachelor’s degree in computer engineering or information technology is an appropriate level of education.
- 0–1 Years in a related field (IT Support and Operations).
- Willingness to acquire knowledge.
- Knowledge of ISO 45001 and 14001 Standards.
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How To Apply For KoneCranes Hiring For Trainee Digitial Services AMS
The link below will allow all interested and qualified applicants to apply online as soon as possible.
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