Kyndryl Off Campus Drive 2024: In 2024, Kyndryl, a prominent organisation, will hold an Off Campus Drive to provide prospects for recent graduates to become Kyndryl Customer Service Representatives for the Bangalore Office. A bachelor’s degree holder in any field is eligible to apply for the Kyndryl off-campus drive in 2024. Candidates who meet the requirements can review further information below.
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About Kyndryl
Our highly skilled workforce creates, operates, and oversees the most cutting-edge and dependable technological infrastructure every day. When it comes to the state of these crucial technological ecosystems, we consider them all at once. We are a focused, self-sufficient business that innovates to improve upon our core competency of excellence. In order to realise potential, we invest in our company, bring in the right partners, and collaborate closely with our clients. We are demanding more.
Kyndryl Hiring Customer Service Representative Details
Job Role:Â Customer Service Representative
Company Website:Â www.kyndryl.com
Qualification:Â Any Graduate
Experience:Â Freshers/Experience
Batch:Â 2024 and before
Salary: up to ₹5 LPA *
Job Location:Â Bangalore(Work From Home)
Last Date: ASAP
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Roles & responsibilities
- Gives the client advice and direction on how to use a variety of goods, services, and offerings.
- They verify entitlement, determine the problem, fix and close the issue, or route the incident record to the proper level of support, all while adhering to normal call flow and problem handing procedures—whether scripted or not.
- They assist the client by responding to their requests and providing answers using technological resources and tools.
- They use their knowledge of the product, technology, industry, and/or services to pinpoint issues with installation, updates, configuration, performance, or operations of the product.
- They assist the client, offering guidance on possible solutions and how to put them into practice, and are crucial to the client’s overall pleasure.
- Working during the night.
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Required Skills
- Competent to guarantee that client concerns are handled as quickly and efficiently as possible; freshers are also taken into consideration.
- A track record of managing a variety of projects or tasks with shifting priorities.
- Knowledge of how to make the most of the time allotted to accomplish tasks effectively and efficiently practical knowledge to compile a thorough and precise description of the problem or symptom of concerns that have been reported.
- Strong problem-solving skills, including the ability to focus on the most important issues, uncover the source of problems, and come up with original solutions to effectively handle client concerns.
- Probing and questioning techniques appropriate to the caller’s level and the problem at hand.
- Outstanding communication abilities.
- Willing to Work Late Hours
- Use Your Ticketing Tool Knowledge.
- Execute Remote Takeover.
- Fundamental knowledge of Level 1 Technical Support.
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how to apply for Kyndryl WFH Hiring Customer Service Representative
Any interested and qualified applicants should apply online as soon as feasible using the following website link.