Lenskart Hiring For Customer Support Executive: Lenskart is hiring candidates for the role of customer support executive. Below is the detailed job description.
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About Lenskart
Located in Gurgaon, Lenskart is a global chain of retail optical prescription eyeglasses stores. As of March 2023, Lenskart operated over 2,000 retail locations around the United States, Southeast Asia, East Asia, India, and the Middle East. Three lakh glasses are produced each month at its New Delhi manufacturing plant. In Bhiwadi, Rajasthan, Lenskart is constructing an automated facility that will be able to produce five crore glasses annually.
Lenskart Hiring For Customer Support Executive Details
Job Role: Customer Support Executive
Company Website: www.lenskart.com
Qualification: Graduate
Experience: Freshers/Experienced
Batch: Recent Batches
Salary: As per company standards
Location: New Delhi, Gurugram, Delhi / NCR
Last Date: ASAP
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Roles & Responsibilities
Below are the Roles & Responsibilities –
- Answer incoming and outgoing calls to address concerns and questions from clients.
- Professionally answer consumer questions through chat and email.
- Give precise details about your goods and services.
- Report unsolved problems to the relevant internal teams.
- Update account details to keep track of customer records.
- Reach or surpass performance indicators such as customer satisfaction, resolution rate, and reaction time.
- Respect the policies and procedures of the firm.
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Required Skills & Qualifications
Below are the Required Skills & Qualifications –
- Exceptional writing and vocal communication abilities.
- Excellent problem-solving abilities and meticulousness.
- Basic typing abilities and computer expertise.
- The capacity to collaborate with others and adjust to a fast-paced setting.
- Prior BPO or customer service experience is advantageous.
- Willingness to work weekends and holidays as part of a rotating shift schedule.
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How To Apply For Lenskart Hiring For Customer Support Executive
The link below will allow all interested and qualified applicants to apply online as soon as possible.
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