Licious WFH Hiring For Customer Service Executive | Apply Now

Licious WFH Hiring For Customer Service Executive: Licious is hiring for work from home for the role of customer service executive. Below is the detailed job description of the post.

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About Licious

The top gourmet meat brand in India is Licious, which is run by Delightful Gourmet Pvt. Ltd. Bangalore serves as the headquarters and spread to the NCR and Hyderabad. In September 2015, Abhay Hanjura and Vivek Gupta started Licious after sensing a significant commercial opportunity to provide premium meat products that were formerly dominated by the unclean and frozen meat options, which are an undesirable workaround for Indian consumers, come after the unstable wet market.

Delightful operates as a hub-and-spoke firm, starting with the acquisition of fresh food and ending with processing delivery and storage. Bengaluru, Hyderabad, Delhi, Gurugram, Noida, Faridabad, Mumbai, Pune, and Chennai are among the places it serves.

Licious WFH Hiring For Customer Service Executive Details

Job Role: Customer Service Executive

Company Website: www.licious.in

Qualification: Graduate

Experience: Freshers/Experienced

Batch: Recent Batches

Salary: As per company standards

Location: WFH

Last Date: ASAP

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Roles & Responsibilities

Below are the Roles & Responsibilities –

• To increase customer satisfaction, promptly answer incoming and outgoing calls and efficiently address consumer inquiries.
• From the perspective of customer loyalty and maximum customer retention, customers’ first point of contact
• Observe “communication scripts” when discussing various subjects.
• Take advantage of chances to upsell when they present themselves.
• Take the extra step to engage clients and cultivate long-lasting relationships.
• Determine the demands of the clients, make information clear, investigate every problem, and offer alternatives or solutions.
• Reach individual and group goals, both quantitative and qualitative
• Gain expertise in meat and licious procedures and capacities by becoming a gastronaut.
• Confidently respond to all consumer inquiries and maintain a log of all discussions.
• Use Licious to better educate, empower, and assist our clients.
• Drive our Voice of the Customer initiative to incorporate customer feedback into Licious and act as an advocate for the customer.
• Offer solutions and assist the client in resolving the issue.
• Report urgent support issues to the proper person.
• By offering exceptional, individualized customer service, you may raise client satisfaction and foster loyalty.
• Even when clients encounter issues with the product, make sure they have a positive experience with customer support.

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Required Skills & Qualifications

Below are the Required Skills & Qualifications –

• Proficiency in Communication.
• Customer-focused and flexible enough to accommodate a range of personality types.
• Listening comprehension and active, critical, and logical problem-solving abilities.
• Capacity to efficiently manage time, prioritize tasks, and multitask.
• Strong analytical, numerical, and interpersonal skills Capacity to cope under pressure.
• A pleasant and clear voice for communicating.
• Fluent in both Hindi and English.
• Quick-witted to grasp issues quickly Tech-savvy (MS Office).

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How To Apply For Licious WFH Hiring For Customer Service Executive

The link below will allow all interested and qualified applicants to apply online as soon as possible.

All The Best 👍