Merck Hiring For Analyst Order Management: Merck is hiring candidates for the role of analyst order management. Below is the detailed job description.
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About Merck
The Merck Group, also referred to as Merck, is a multinational science and technology firm based in Darmstadt, Germany. It employs over 60,000 people and has operations in 66 countries. About 250 businesses make up the group, with Merck KGaA in Germany serving as its principal business. Healthcare, Life Sciences, and Electronics are the three business divisions of the organization. Merck, one of the biggest pharmaceutical firms in the world and the oldest chemical and pharmaceutical company still in operation, was founded in 1668.
Merck Hiring For Analyst Order Management Details
Job Role: Analyst Order Management
Company Website: www.merck.com
Qualification: Graduate
Experience: Freshers/Experienced
Batch: Recent Batches
Salary: As per company standards
Location: Bengaluru
Last Date: ASAP
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Roles & Responsibilities
Below are the Roles & Responsibilities –
- Managing service concerns is known as complaint management.
- Using critical thinking, generate and allocate leads for the sales and marketing team.
- Use a variety of tools to assist customers with their documents.
- To close the requests in SFDC, create orders in ERP and other tools for credit, debit, investigation, and refund. Then, build strong follow-ups with important partners.
- Updating customer masters in coordination with the customer master data team.
- Handle quality job requests and discrepancy area database requests in the ERP system.
- Establishing and revising the process’s standard operating procedures.
- Identifying the process and educating the team on it.
- Should function as a cohesive team to accomplish daily objectives and meet deadlines and quality standards.
- Encourage and take part in research on process improvement.
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Required Skills & Qualifications
Below are the Required Skills & Qualifications –
- Experience with SFDC, SAP, and Oracle is preferred.
- Order management and service complaint experience.
- Should be familiar with the fundamentals of ERP (SAP & Oracle) User Knowledge and SFDC Functional Knowledge.
- Practical knowledge of ERPs such as SAP and Oracle SFDC.
- Know the fundamentals of marketing and business, and be a quick learner.
- Should be familiar with the fundamentals of Microsoft Office (Word, Excel, and PowerPoint).
- Technical expertise in the field of documentation.
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How To Apply For Merck Hiring For Analyst Order Management
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