Optum WFH Hiring For Customer Service Representative: Optum is hiring candidates for the role of customer service. Below is the detailed work from home opportunity det.ails
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About Optum
Optum is a health services and innovation firm with the goals of improving everyone’s access to healthcare and helping people lead healthier lives.
As a member of the UnitedHealth Group family of companies, Optum connects and supports 150 nations’ worth of healthcare systems to enable contemporary healthcare. We improve health care delivery, quality, and efficiency by combining state-of-the-art technology, the largest health care database in the world, and a wealth of experience. We are transforming the healthcare system to benefit 127 million individual patients as well as more than 100,000 doctors, practices, and other healthcare institutions.
Optum WFH Hiring For Customer Service Representative Details
Job Role: Customer Service Representative
Company Website: www.optum.com
Qualification: Graduate
Experience: Freshers/Experienced
Batch: Recent Batches
Salary: As per company standards
Location: WFH
Last Date: ASAP
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Roles & Responsibilities
Below are the Roles & Responsibilities –
- Receive daily chat messages from clients with inquiries concerning their health benefits.
- Respond to secure email questions
- Utilize your personality and our resources to guide clients through the health care benefits that are accessible to them.
- Engage in conversational online communication to build rapport and encourage discussion. Poor grammar, false remarks, and long explanations must be avoided by associates. Writing online requires that one be able to recognize when to use the “dos and don’ts” of online communication.
- Type between 30 and 35 words per minute (WPM), which is a respectable rate.
- Use service engagement techniques, give product details, and make effective use of service resources.
- Technology expertise and comfort: The Associate Workspace, additional technologies, and automation tools must be used with proficiency by the Associate.
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Required Skills & Qualifications
Below are the Required Skills & Qualifications –
- Any graduate, excluding those with a B tech or MCA.
- General understanding of business operations and computing.
- Demonstrated ability to type at least 35–40 words per minute.
- Ability to work comfortably at night.
- Demonstrated proficiency in both written and spoken business and interpersonal communication.
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How To Apply For Optum WFH Hiring For Customer Service Representative
The link below will allow all interested and qualified applicants to apply online as soon as possible.
All The Best 👍