Pepagora Hiring For Customer Support Trainee: Pepagora is hiring freshers candidates for the role of Customer Support Trainee. Below is the detailed job description.
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About Pepagora
Our goal is to connect millions of businesses globally and transform the B2B marketplace environment. Our platform brings together multinational businesses, encouraging cooperation, expansion, and achievement.
Pepagora Hiring For Customer Support Trainee Details
Job Role: Customer Support Trainee
Company Website: www.pepagora.com
Qualification: Graduate
Experience: Freshers/Experienced
Batch: Recent Batches
Salary: As per company standards
Location: Coimbatore, Bengaluru
Last Date: ASAP
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Roles & Responsibilities
Below are the Roles & Responsibilities –
- Use a variety of communication methods to deliver prompt and efficient customer service (email, phone, chat).
- Resolve client questions, complaints, and concerns in a timely and professional manner.
- Find the finest solutions to address consumer issues and concerns.
- Keep thorough records of all communications with and follow-ups with customers.
- Ensure that new customers are at ease and knowledgeable about our offerings by guiding them through the onboarding process.
- Examine and confirm client profiles to make sure the data is correct and authentic.
- Work together with internal teams to guarantee a smooth onboarding process for customers.
- Determine the demands of the client and inform them about the company’s goods and services.
- Follow up to make sure that problems are completely fixed in order to guarantee client happiness.
- Continually enhance support procedures in response to client input.
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Required Skills & Qualifications
Below are the Required Skills & Qualifications –
- A bachelor’s degree in marketing, business, or a similar discipline
- Outstanding interpersonal and communication abilities.
- The capacity to respond professionally and courteously to consumer inquiries.
- Excellent problem-solving abilities and meticulousness.
- Proficiency with tools and software for customer service.
- The capacity to function effectively in a hectic setting.
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How To Apply For Pepagora Hiring For Customer Support Trainee
The link below will allow all interested and qualified applicants to apply online as soon as possible.
All The Best 👍