For its Bengaluru, India offices, Pho\\Pe is currently seeking for the Advisor, Trust, and Safety position. The following contains all of the information regarding PhonePe Recruitment.
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About PhonePe
PhonePe is a multinational financial services and digital payments company based in Bengaluru, Karnataka, India. Sameer Nigam, Rahul Chari, and Burzin Engineer started PhonePe in December 2015. In August 2016, the PhonePe application went online, utilising the Unified Payments Interface (UPI).
There are eleven Indian languages available for the PhonePe app. Users can send and receive money, top up data cards, recharge DTH and mobile services, pay for utilities, make in-store payments, and carry out a variety of other financial operations with it.
PhonePe Recruitment Hiring Advisor details
Job Role: Advisor, Trust and Safety
Company Website: www.phonepe.com
Qualification: Graduate
Batch: Recent Batches
Experience: 0-2 Years
Salary: As per Company Standards
Job Location: Bengaluru, India
Last Date: ASAP
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Roles & responsibilities
- Keep your word and put the needs of the consumer first in all that you do.
- Respond to simple questions on transactions and PhonePe accounts.
- Flexibility in switching between data and phone channels.
- Observe the prescribed procedure instructions in order to resolve the issue.
- Gain the trust of your clients by their interactions.
- Capacity to achieve daily and hourly production targets.
- Utilise internal resources and procedures to promote resolution.
- Raise the necessary level of support from the appropriate teams in order to address consumer concerns.
- Make suggestions for process enhancements.
- Engage and inform clients so they can make the most of PhonePe.
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Required Skills & Qualifcations
- Possess outstanding verbal and writing communication skills.
- Possess a strong capacity for learning.
- Engage in active listening and handle objections skillfully.
- Possess a strong sense of customer orientation and the capacity to adjust or react to various situations.
- Ability to multitask, prioritise, and efficiently manage time Being a team player who is adaptable and receptive to criticism.
- Must be able to communicate in both Hindi and English.
- Completion of 10+2+3 is required.
- 0–2 years of experience working with customers.
- It is recommended if one is multilingual in both spoken and written South Indian languages.
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how to apply for PhonePe Recruitment Hiring Advisor
Interested and qualified applicants are urged to submit an application before the deadline.