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Pluto WFH Hiring For Customer Support & Operations Specialist: Pluto is hiring candidates for the role of customer support & operations specialist. Below is the detailed job description.

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About Pluto

For SMEs of all sizes in the United Arab Emirates, Pluto is the preferred platform for spend management and finance workflow automation.

Pluto offers a single platform that combines the benefits of rapid issue, limitless corporate card issuance, cashback, petty cash and invoice administration, and staff per diem management.

Eliminate the need to manually approve bills in lengthy email threads, chase down receipts, or share a single corporate card with multiple individuals. Pluto’s platform streamlines the process of managing your company’s expenditures and restores control over intricate accounting and finance business operations.

Pluto WFH Hiring For Customer Support & Operations Specialist Details

Job Role: Customer Support & Operations Specialist

Company Website: www.getpluto.com

Qualification: Graduate

Experience: Freshers/Experienced

Batch: Recent Batches

Salary: As per company standards

Location: WFH

Last Date: ASAP

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Roles & Responsibilities

Below are the Roles & Responsibilities –

  • Provide client service over phone, WhatsApp, email, and intercom.
  • Continue to have the highest customer satisfaction rate in the market.
  • Produce instructional videos, articles, and other materials to help businesses successfully onboard and use Pluto.
  • As needed, automate large aspects of your activities and procedures to help Pluto scale effectively.
  • Take ownership of an essential component of the feedback loop, offering suggestions to enhance the final product.
  • Apply critical thinking techniques to identify and resolve potentially challenging issues.
  • Directly collaborate with the support lead on product updates, escalations, documentation, and interactions with other teams and outside parties.
  • Be flexible and open to learning, developing, and growing in a fast-paced startup setting.

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Required Skills & Qualifications

Below are the Required Skills & Qualifications –

  • Outstanding English communication abilities both in writing and speaking.
  • The capacity to rapidly comprehend a complicated product.
  • Excellent writing abilities for explainer videos, assistance articles, and upkeep of help centers.
  • A proactive approach to interacting with Pluto team members and customers outside of support.
  • Capacity to efficiently communicate problems to the product and engineering teams.
  • Excellent critical thinking and research abilities.
  • A basic familiarity of APIs is quite beneficial.
  • Time and load control.

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How To Apply For Pluto WFH Hiring For Customer Support & Operations Specialist

The link below will allow all interested and qualified applicants to apply online as soon as possible.

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