Practo Hiring For Product Support Specialist: Practo is Hiring candidates for the role of Product Support Specialist. Below is the detailed job description.
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About Practo
Practo is an online health platform that links people with physicians and other medical professionals. Users can schedule check-ups, consultations, and appointments, as well as obtain prescription drugs by uploading their prescriptions.
Practo Hiring For Product Support Specialist Details
Job Role: Product Support Specialist
Company Website: Practo.com
Qualification: Graduate
Experience: Freshers/Experienced
Batch: Recent Batches
Salary: As per company standards
Location: Bengaluru
Last Date: ASAP
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Roles & Responsibilities
Below are the Roles & Responsibilities –
- Resolving client complaints and issues is frequently the responsibility of customer service executives. By identifying the root cause of the issue, coming up with potential solutions, and carrying out a plan to address it, they may fix problems fast and effectively.
- They answer questions and give our doctors an explanation of our procedures and guidelines.
- They must find quick, accurate, and high-quality solutions.
- All process and product problems must be reported and escalated to TL.
- They can escalate those specific issues to the TL if they are unable to address any questions on their end.
- They must make sure that our communication is giving our customers an excellent experience.
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Required Skills & Qualifications
Below are the Required Skills & Qualifications –
- Must be able to express themselves clearly.
- Languages: Kannada, Hindi, and English.
- Ought to be well-versed in Practo goods.
- Should be familiar with all supporting product processes and policies.
- Minimum experience of 0–1 years.
- Experience dealing with and interacting with doctors.
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How To Apply For Practo Hiring For Product Support Specialist
The link below will allow all interested and qualified applicants to apply online as soon as possible.
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